What are the responsibilities and job description for the Logistics Operations Assistant position at Spanish Food Solutions LLC?
Description: Logistics Operations Assistant will be responsible for supporting the Logistics Department by tracking imported and domestic orders, reviewing documentation and paperwork, coordinating transportation with international & in-land carriers. Moreover, it will support the Customer Service department by communicating orders status with suppliers and customers. Additionally, the position calls for support for each department by completing tasks and maintaining information up to date through detailed reports. Finally, this position has a key responsibility in negotiating logistics quotes with credibility and respect that will allow Spanish Food Solutions (SFS) to manage new opportunities, improving overall rates, as well as strengthening relationships with carriers.
Objectives: Support the effective and efficient delivery of goods by managing shipping appointments, orders status, and communication with suppliers and customers. Negotiate logistics rates that will enable competitive prices. Offer high customer service through effective and timely communication.
Duties & Responsibilities:
Handle, control, and execute while reporting to Spanish Food Solutions Logistics Supervisors, the following duties:
1) Logistics
- Rates negotiation with ocean and inland carriers
- Ocean and Inland Contracts Management
- Appointment and Deliveries Tracking
- Support the improvement of department procedures
- Orders status monitoring
- Assisting with preparation of shipping documents, paperwork, and customized reports.
- Keeping reports up to date
- Communicating orders status with SFS internal team
- Managing purchase orders documentation with suppliers and brokers
- Sourcing new logistics companies for better services
- Troubleshooting and resolving issues related to shipments
2) Customer Service
- Communicate with customers order status, deliveries, as well as sharing documents (as necessary)
3) Skills & Personal Traits Required
- Time Management & Organizational Skills
- Attention to Detail
- Problem Solving
- Negotiation
- Excellent communication & strong Interpersonal skills (strong but empathetic)
- Stamina and ability to work in fast-paced environment
- Reporting skills – create reports for supervisors and team.
- Information Achievement (push)
- Task Control and Monitoring
- Ability to work independently and as a team
- 4) Job Requirements
- Bi-Lingual (English & Spanish)
- Authorized to work in the U.S.
- Has a bachelor’s degree in business or currently pursuing
- Provide administrative support for logistics operations
- Has experience managing Imports paperwork and documentation.
- Coordinate and manage logistics activities
- Liaise with customers and deliveries
- Maintain and update records
- Constantly and timely report to supervisors
- Improve department to become a profit center for the company and its customers.
- Technology Knowledge Preferred: CRM, AI, Microsoft Office.
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: No more than 20 per week
Schedule:
- 4 hour shift
- Monday to Friday
Work Location: In person
Salary : $20