Business Office and Admissions Manager FT-Mon-Friday $24.32-$34.09

Description

Summary: Under the general guidance of the Finance Department, responsible for all aspects of financial reporting for the Veterans Community Living Center at Spanish Peaks Regional Health Center. Oversees Resident Trust Fund used for residents’ personal needs as well as the Resident Benefit Fund, which is an accounting of contributions made to SPRHC for the resident. Responsible for all aspects of the living center’s referrals and the admission process of a resident, including but not limited to, interviewing incoming residents or their representative to obtain demographic and financial information. Verifies eligibility and provides estimates of charges.

Requirements

Essential Job Functions:

• Promotes the mission, vision and values of SPRHC.

• Assumes responsibility for proactively identifying and resolving customer/resident problems and requests for assistance.

• Adheres to facility policies and procedures. Demonstrates ethical business practices and personal actions and adherence to the facility’s Compliance Program and Code of Conduct.

• Supports team objectives focusing on team results, handling conflict in a positive manner, sharing information and resources and listening effectively to team members while assuming responsibility for personal contributions.

• Continually contribute to the success of SPRHC through support of the strategic plan pillars, which are service, quality, finance, people and growth.

• Ensure the consideration of the role of cultural, social and behavioral factors in the accessibility, availability, acceptability and delivery of information and services.

• Assess ever-changing processes and healthcare standard regulations to ensure effective and appropriate standards are up to date through education opportunities.

• Ensure completion of all accounts receivable functions for resident accounts are met on a monthly basis.

• Oversee and manage Resident Trust Fund, which includes completing deposits, withdrawals and maintain up-to-date documentation regarding transactions.

• Attend monthly resident council meetings and provide updated report of financial activities to the Resident Contribution Fund.

• Maintain checking accounts for whom SPRHC has been named as representative and/or Fiduciary Trustee to pay resident room charges and personal needs funds from associated accounts.

• Prepare bills for Medicaid and VA on a monthly basis.

• Complete Medicaid applications for residents as needed and follow through until approved.

• Supports resident admissions by ensuring all insurance requirements are met (Medicaid, Medicare, personal pay, hospice, etc.) and assures continued monitoring of insurance standards.

• Observes professional ethics in maintaining confidential information concerning the personal, financial, medical, or health status of a potential resident.

• Receives application and all appropriate documents for admissions (utilizing admissions checklist).

• Explains admission documents to resident and/or their representative. Ensures all paperwork is properly completed and processed in a timely manner.

• Maintains database for inquiries, referrals for inquiries, patient information and external contacts. Monitors for trends and submits data reports on monthly basis.

• Conducts facility tours, maintains current knowledge of bed availability, ensures responses to inquiries regarding facility admittance are handled properly, timely and with appropriate follow-up.

• Presents all information on potential admissions to admissions committee. Follow-up with any questions or specific needs that arise from committee meeting.

• Maintains a close working relationship with the Nursing Home Administrator, Director of Nursing, Managers, Physicians and admissions committee to ensure appropriate and efficient decisions about prospective admission.

• Develops and maintains working relationships with discharge planners (multiple sources) and social workers for admission referrals.

• Perform other functions as required to fulfill the expectations of the Business Office and Admissions Manager role.

• Attends recruiting events for the VCLC.

Minimum Required Education/Experience: Associate's degree in accounting or information management or closely related field. At least two years of previous accounting/bookkeeping work experience is required. Previous supervisory work experience is preferred.

Pre-Employment Knowledge, Abilities and Skills:

• Outstanding verbal and written communications skills.

• Ability to determine appropriate course of action in more complex situations.

• Knowledge of total process flow; in-depth knowledge of cash management processes, accounts payable, accounts receivable, reconciliation and fraud prevention.

• Knowledge of collection processes through prescribed legal means to support and garner protections for the agency in managing accounting processes.

• Ability to engage with and work with other personnel and teams.

• Ability to read, understand, and implement policies and procedures.

• Ability to operate general office equipment including computer software applications (e-mail, surveillance equipment/cameras).

• Ability to understand and complete tasks with verbal direction; ability to complete necessary documentation regarding completion of project.

• Ability to establish and maintain effective relationships with the public, other agencies, employees and administration.

• Familiarity with Medicaid, Medicare, and VA pay sources is preferable.

• Previous experience in Long Term Care is preferred.

Note: An acceptable combination of education, training and experience that provides the above knowledge, abilities and skills may be substituted.

Necessary Special Requirements: Must obtain annual flu and Covid-19 vaccination and any job-specific immunizations. Required to submit to tuberculosis screening process.

Licenses or Certificates: None.

Unusual Demands: Work is subject to recurring and inflexible deadlines and frequent interruptions.

Benefits:

All Employees are eligible for:

· Employee Assistance Program

· 403B retirement fund options (employer match after one year of employment)

Full and part-time positions are eligible for:

· Medical including telehealth options

· Dental and vision benefits

· Basic Life Insurance and AD&D (employer paid)

· Supplemental Life/AD&D

· Paid Time Off

· Short-term disability, Cancer Protection Assurance Accidental, Critical Care, Hospital Indemnity Insurance

· Pet Insurance and Legal Coverage

· Cafeteria Meal Discount

· Tour of Duty (Paid temporary housing for those who qualify)

If you’re considering joining our team this position will be open for a minimum of 5 days or until filled.

Salary : $24 - $34