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SPARC Group is hiring: Assistant Store Manager, Visual - Seattle Premium Outlets

SPARC Group
Bay, WA Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/13/2025

Overview

Forever 21 has been a leader in the global fast fashion market since its humble beginnings in Downtown LA. Today we operate 350 stores across the USA and a robust e-commerce platform. Our mission is to inspire individual self-expression through amazing fashion and our DNA is rooted in Inclusivity, Customer-Centricity, and Accessibility.

The Assistant Store Manager Visual will provide leadership and direction to the store merchandising team and reports directly to the Store Manager. The Assistant Store Manager Visual will focus on creating an exciting and enticing store ambiance that will work in line with the Company’s value to drive customer satisfaction and deliver the best in store customer experience.

Responsibilities

  • Works directly with Store Manager to set the visual presentation of the store through merchandising, floor set planning and execution, replenishment, launches, updates, shipment, loss prevention, and service.
  • Drives results through creating short-term plans and long-term strategies, processes, and events that reflect a positive and rewarding experience with the company for both the customer and the employees.
  • Assists in setting the tone and standards that drive customer satisfaction while maintaining flexibility in supporting store operation functions.
  • Works with Store Manager and other members of management to create processes or programs in store that will drive sales and profitability.
  • Contributes in the coaching of visual expectation and education of the brand to help guide team members in maximizing their product knowledge through customer service interaction.
  • Stays up to date on retail trends and creates initiatives that aid in creating a notable customer experience.
  • Communicates regularly with the management team regarding all aspects of sales, visual execution, customer feedback and team performance.
  • Develops the plan for floor sets, translates it into implementation steps and directs the other store assistant managers and brand ambassadors to execute.
  • Oversees all window execution, installs and styling of all window and interior mannequins.
  • Analyzes field merchandise reports and makes necessary product placement / adjustments based on selling and field merchandise reports.
  • Trains, coaches and directs team members on merchandise handling, shipment processing, merchandise presentation, and visual techniques as needed.
  • Leads overall store earnings by driving top line sales and managing controllable contribution.

Qualifications

  • Must be at least 18 years old with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred.
  • Must have at least 2 to 4 years of retail management experience.
  • Must have proven visual merchandising skill and ability within a high-volume retailer.
  • Must demonstrate a strong customer focus.
  • Must be skilled in leadership, coaching, sales generation, strategic planning, authentic customer service, communication, conflict resolution, and time management.
  • Must be capable of conducting training workshops to instruct and achieve company standards.
  • Must be cross-functionally sound in store operations.
  • Must have excellent interpersonal skills and act with integrity and professionalism.
  • Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, and other physical activities.
  • Must be available to work a flexible schedule to meet the needs of the business.
  • The salary (range) for this position is $20.43 - $24.03 per hour. Pay is based on several factors including but not limited to position offered and work experience. In addition to your salary, Forever 21 offers a benefits package, including health care, company paid life insurance, 401(k) plan with company match, paid time off programs, and a generous employee discount program. Additional information regarding the benefits for this position can be found at sparcbenefits.com . SPARC Group LLC is an equal opportunity employer.

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    Salary : $20 - $24

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