Facility Technician - Windsor Locks, CT

Job Responsibilities

• Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.)
• Assist with tasks given by Facilities Manager.
• Provide functional supervision to the pit crew.
• Assist with pit crew training and other lane maintenance personnel; delegate work, monitor progress, and evaluate results.
• Follow all safety procedures, perform visual inspections, and remain alert for signs of faulty equipment/machinery.
• Develop temporary solutions to equipment problems to minimize down time until a permanent solution is available.
• Communicate with Manager, District Mechanic and/or Head Mechanic (if applicable); keep them informed of problems or concerns.

• Perform A.P. (Approach Patrols) at least once each shift, to check for potential approach hazards, and log.

• Perform lane maintenance in accordance with established company procedures and schedules, including mopping, toweling, stripping, oiling/dusting approaches, etc.
• Rebuild and weld parts as necessary, plows, pin holders, cushion boxes, rake shafts, etc.
• Maintain, repair, and adjust all machines and equipment - pinsetters, automatic scorers, foul units, vending machines, kitchen, and lounge equipment.
• Maintain an inventory of all equipment and parts; maintain related records.
• Keep machine area orderly and safe.
• Promptly respond to machine calls.
• Review lane call books daily to identify and resolve problems.
• Perform maintenance and light carpentry work on building exteriors and interiors; perform minor plumbing and electrical repairs.
• Perform basic HVAC maintenance functions, change air filters, clean coils in accordance with established company procedures and schedules, including mopping, toweling, stripping, oiling/dusting approaches.
• Perform light housekeeping duties as needed.
• Act as back up person for guest assistance in the pro shop; perform ball work and provide related assistance to guest; sell, fit, drill, and plug balls.

• Other duties as assigned.

For locations with Amusements:

• Maintain, repair, and troubleshoot all machines and equipment including arcade games, laser tag equipment, escape room equipment, and teller machines etc. to resolve all issues.
• Communicate with Amusement Manager/Supervisor and Center Management regarding concerns with game zone equipment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

Job Qualifications

• High school diploma or equivalent preferred.
• 2 years of mechanic experience.
• Brunswick or AMF training a plus.
• Working knowledge of machine and lane maintenance procedures a plus.
• Working knowledge of carpentry, plumbing, and electrical system.
• Familiarity with usage and safe operation of hand and power tools; welders, electric meters, air compressors, drills, saws, soldering irons, grinders, pullers, hydraulic presses, etc.

Work Environment

• The noise level can be loud and may contain lighting effects such as lasers and strobes.
• This job requires working with large crowds and children.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Able to stand and walk for extended periods of time and able to lift 100 pounds.
• Ability to withstand noise generated by machinery. Sound suppression ear sets should be worn.
• This position regularly requires long hours and frequent weekend work.