What are the responsibilities and job description for the Food Runner - Madison, WI position at Spare Time Entertainment?
- Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.).
- Serve guests utilizing Spare Time Entertainment’s Steps of Service.
- Provide support to servers and kitchen staff.
- Assist with prepping food.
- Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies).
- Demonstrate ability to review ordered items before leaving the kitchen and efficiently delivers ready items to the accurate location.
- Ensure food is served in accordance with safety standards (e.g. proper temperature).
- Act as the contact point between Front of the House and Back of the House staff.
- Inform restaurant staff about guests’ feedback or requests (e.g. when they ask for the check).
- Assist the wait staff with table turnover – set up and break down.
- Remove soiled dishes and utensils and maintain dish area.
- Polish and rolled silverware.
- Ensure that families with young children receive kid’s menus and special silverware sets.
- Able to promote knowledge of the location’s features and upcoming events.
- Demonstrate knowledge of the menu, with the ability to make suggestions and answer guest’s questions about ingredients.
- Maintain clean equipment and working areas by following the restaurant’s preventative maintenance programs and in accordance with Local, State, and Federal Health Department Codes.
- Keep products and areas organized and restocked as needed, communicating any inventory shortages to supervisor.
- Report all violations to management.
- Other duties as assigned.
