What are the responsibilities and job description for the Front Desk Agent [347] position at Spark by Hilton?
Job Description
The Spark by Hilton is looking for a friendly hotel front desk agent to join our team. This is a part-time position for afternoon shift. You will be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. Choice experience preferred.
To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area and stay up-to-date on attractions that may be of interest to guests.
Hotel Front Desk Responsibilities:
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Evening shift
Work Location: In person
Salary : $14
