What are the responsibilities and job description for the Front Desk Agent position at Spark by Hilton?
Spark by Hiltonis looking for friendly, outgoing, and motivated individuals to join our Front Desk team at The Redlands, CA.
Responsibilities:
- Greeting and checking in guests
- Answering phones and messages
- Booking Reservations
- Reception desk duties such as checking guests in and out, answering questions, providing information, and completing various tasks as needed.
- Following policy with cash, credit cards payments
- Performing other related duties as assigned by management.
Qualifications:
- Previous experience in a hotel front desk role.
- Strong customer service skills.
- Ability to work independently and maintain a positive attitude.
- Ability to work in a fast paced environment.
- Ability to multi-task.
- Strong verbal and written communication skills.
- Must be able to work weekends and some holidays.
Our Front Desk team is responsible for providing exceptional guest service while ensuring that all aspects of the hotel are maintained in cleanliness, in appearance, and in readiness for the next guest. If you enjoy working with people and are looking for a career with an exciting, growing company that is committed to employee development then this is the place for you! Come join our fun and energetic team that cares for our guests to continue to grow!
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Schedule:
- Evening shift
- Overnight shift
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Redlands, CA 92374 (Preferred)
Job-related location requirement:
- Candidates must be within a 25-mile radius.
Work Location: In person
Salary : $16 - $17
