What are the responsibilities and job description for the Night Auditor position at Spark by Hilton?
Job Overview: We are seeking a detail-oriented and customer-focused individual to join our team as a Night Auditor. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. This position requires strong organizational skills, excellent customer service, and the ability to handle various administrative tasks. Responsibilities: - Perform night audit procedures to ensure accuracy and completeness of financial transactions - Verify and balance daily guest accounts and charges - Prepare and distribute daily reports to management - Handle guest inquiries, requests, and complaints in a professional and timely manner - Assist with check-in/check-out procedures for late-night arrivals and early morning departures - Monitor security cameras and report any suspicious activity or safety concerns - Maintain cleanliness and organization of the front desk area - Collaborate with other hotel staff to ensure a seamless guest experience Requirements: - Previous experience in hospitality management or hotel operations is preferred - Knowledge of night audit procedures and hotel accounting systems is a plus - Excellent phone etiquette and communication skills - Bilingual proficiency is an asset - Familiarity with phone systems and reservation software - Strong customer service and guest relations skills - Ability to work independently with minimal supervision - Attention to detail and accuracy in financial transactions - Flexibility to work overnight shifts, including weekends and holidays Join our team as a Night Auditor and contribute to creating memorable experiences for our guests. Apply now!
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Overnight shift
Work Location: In person
Salary : $15
