What are the responsibilities and job description for the Membership Sales position at Spark Fitness & Tennis Club?
Job Title: Membership Sales Staff
OUR MISSION STATEMENT:
SPARK's mission is to empower our members to become the best version of themselves by
fostering an active, inclusive community centered around tennis, fitness, and nutrition. We aim
to create an environment where people of all walks of life can meet, train, and lead healthier,
more active lifestyles. Through our community-driven approach, SPARK thrives on building
relationships, promoting wellness, and delivering exceptional experiences in fitness, tennis, and
nutrition coaching.
THE OPPORTUNITY:
Spark Fitness & Tennis Club, established in May 2019, offers premier fitness training, tennis
programs, group fitness classes, and nutrition coaching. With our extensive service lines,
including CrossFit, large group fitness training, personal training, junior fitness programs, tennis
programming, and nutrition coaching, Spark is more than a fitness club – it’s a community. We
are on a mission to bring people together, fostering an environment where members can
connect and achieve their fitness goals.
We are seeking enthusiastic Membership Sales Staff who are passionate about fitness, eager
to contribute to our vibrant community, and driven to grow professionally. Our team members
don't just sell memberships – they are ambassadors of a fun, inclusive, and energetic fitness
culture. We are looking for individuals who thrive in dynamic environments, love helping others,
and are excited to be part of a team that continuously pushes one another to succeed and grow.
If you are excited by the opportunity to make a real difference in people's lives, and you're ready
to take the next step in your career, this role is for you!
KEY RESPONSIBILITIES:
- Generate and manage new membership leads through in-person interactions, phone,
and social media channels.
- Conduct engaging, personalized tours for potential new members, highlighting the
unique benefits of Spark’s offerings.
- Lead outreach efforts to prospective and existing members to enhance engagement and
build lasting relationships.
- Provide excellent customer service and maintain authentic, friendly, and professional
communication at all times.
- Work collaboratively with our team to promote community events, fitness challenges,
and membership initiatives.
- Maintain accurate records of member interactions, appointments, and follow-ups using
our CRM system.
DESIRED QUALIFICATIONS:
- Previous Sales Experience: Preferably in fitness, hospitality, or customer service
industries.
- Bilingual: Candidates who can communicate fluently in both English and another
language (preferably Spanish) are highly desired.
- Exceptional Communication Skills: Comfortable engaging with diverse groups of
people in a confident, outgoing manner.
- Tech-Savvy: Familiarity with managing leads, booking systems, and customer
databases, as well as proficiency in social media platforms.
- Flexible Availability: Must be available to work afternoons, evenings, and weekends
across both our Andover and Lawrence locations.
- High Level of Organization: Ability to juggle multiple tasks, prioritize, and stay
organized in a fast-paced environment.
- Team Player: Works well both independently and as part of a collaborative team.
- Goal-Oriented and Self-Motivated: Strong desire to meet and exceed sales targets
while delivering a top-notch member experience.
REQUIREMENTS:
- Minimum age: 18 years
- High School diploma or equivalent
- Strong multitasking and organizational abilities
- Basic computer and phone system skills
- A positive attitude and a genuine desire to help others
- Must be available to work 20-25 hours per week, primarily in the afternoons and early
evenings, with weekend availability
CLUB HOURS:
Andover Club:
- Monday - Thursday: 5 am - 10 pm
- Friday: 5 am - 8 pm
- Saturday - Sunday: 6 am - 7 pm
Lawrence Club:
- Monday - Thursday: 5 am - 9 pm
- Friday: 5 am - 7 pm
- Saturday: 7 am - 12 pm
- Sunday: 8 am - 12 pm
We are specifically seeking a candidate who can work across both locations and provide
afternoon/evening and weekend support.
Join us in building a fitness community that inspires, challenges, and empowers everyone who
walks through our doors!
Job Type: Part-time
Pay: $28.00 - $30.00 per hour
Expected hours: 1 – 4 per week
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Andover, MA (Required)
Ability to Relocate:
- Andover, MA: Relocate before starting work (Preferred)
Work Location: In person
Salary : $28 - $30