What are the responsibilities and job description for the Retail Sales Associate/Manager position at Sparkles?
We are looking for a Retail Sales Associate or Manager to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Sparkles is every girl’s dream store! We do makeovers, birthday parties, ear piercing, and provide a memorable shopping experience for little girls of all ages. If you love working with kids, retail, and doing hair and make-up, this position would be perfect for you! Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. While we prefer experience we are willing to train the right candidate.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Proven work experience as a Retail Sales Associate or similar role is a plus
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
Job Types: Full-time, Part-time
Pay: $10.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Night shift
Work Location: In person
Salary : $10 - $15