What are the responsibilities and job description for the Patient Care Coordinator / Front Desk position at Sparks Dentistry?
Location: Sparks, MD
Starting Pay: $18 - $22/hour
Employment Type: Full-time
We are seeking an experienced and organized Patient Care Coordinator / Front Desk Associate to join our established family dental practice. In this role, you will be responsible for interacting with patients and managing administrative responsibilities including scheduling appointments, explaining and inputting new patient forms, processing payments and insurance claims along with general front desk duties to ensure the practice continues to operate efficiently. Prior dental experience is strongly preferred, however, candidates with a solid, verifiably, outstanding work ethic will be considered.
Key Responsibilities:
- Greeting patients professionally in-person and by phone
- Handling patient check-in/out, processing patient payments, and verifying benefits
- Processing insurance claims and insurance payments
- Answering phones, scheduling and managing appointments
- Communicating effectively with patients regarding treatments, costs, and payment plans
- Maintaining patient records accurately and efficiently
- Maintaining an organized front desk and reception area
Qualifications:
- Excellent communication and interpersonal skills
- Ability to work efficiently and adapt as needed in a fast-paced environment
- Knowledge of dental terminology and procedures is a plus
- Positive attitude and someone that pride in their work
What We Offer:
- Employee Discount
- Paid holidays
- One week paid vacation after one consecutive year of employment
- Retirement plan after 12 months with 3% employer-match
- Supportive team environment focused on providing exceptional patient care.
Typical Schedule:
- Monday and Wednesday 9:00AM to 5:00PM
- Tuesday 9:00AM to 7:00PM
- Thursday 9:00AM to 4:00PM
- Friday 9:00AM to 2:00PM
- Some flexibility is available for the right candidate
- No weekends
Requirements:
- High school diploma required – Associates Degree preferred
- Computer experience required – MS Office Software / Softdent Software
- Professional and positive attitude and enjoy being around people
- Some dental insurance knowledge/experience
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 33 – 36 per week
Benefits:
- 401(k) matching
- Paid time off
Schedule:
- Monday to Friday
Ability to Relocate:
- Sparks Glencoe, MD 21152: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22