What are the responsibilities and job description for the Call Center Medical Biller position at Sparks Group?
We are seeking a highly motivated and customer-oriented individual to join our team as a Healthcare Billing Specialist. In this role, you will be responsible for providing excellent customer service to our members while ensuring accurate and timely processing of accounts receivable. This is a Hybrid role located in Norfolk, VA.
Key Responsibilities :
- Post payments to member accounts.
- Perform account reconciliations.
- Process payments returned by the bank.
- Process refunds.
- Generate letters and memos.
- Respond to email inquiries.
- Answer incoming calls regarding rates, payments, and billing concerns.
- Provide exceptional customer service to members, brokers, and internal representatives.
- Efficiently multitask, such as talking on the phone while typing or navigating between multiple screens.
- Perform other duties as assigned by the Team Coordinator.
Qualifications :
Training :
Work Schedule :
Salary : $19
