What are the responsibilities and job description for the Senior Network Engineer position at Sparktek?
Job Description :
As a Network Operations Engineer, you will :
- Provide 1st / 2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA's etc.
- Manage operational network maintenance activities and implement changes
- Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems
- Assist with root cause analysis of incidents
- Assist with periodic network reviews and analysis
- Help with establishment of operational procedures & support documentation
- Review, track and update network operations policies, standards and documentation
- Assist with development of the network management platform adoption, configuration and tuning
- Complete Daily network checks and operational handover duties
- Participate in shift rotation coverage
What You'll Need :
