FedEx ISP Operations Manager (BC)

FedEx ISP Operations Manager (BC)
FedEx Operations Manager (BC)

Position Description:

The operations manager is responsible for the overall operational success of the company’s Ellenwood (South Atlanta) FedEx route business, running 7 routes per day on average. We are looking for an experienced FedEx operations manager (BC) who has a high attention to detail, self-motivated, effective problem solver and positive attitude. In order to excel, you must be able to drive the success of the business in 3 main areas: personnel management, vehicle and technology management, meeting FedEx’s service levels.

Ideal Characteristics:

Honest, ethical, attention to detail, good judgment in decision making, responsible, dependable, disciplined, accountable, pursuit of excellence, excellent time management, leader, self-motivated, friendly.

FedEx requirements:

• Must maintain a clean driving record
• Must be able to pass a drug test and background check
• Must be able to pass a DOT physical

Qualifications:

• 3 years of management experience with 1.5 years within FedEx (preferably working as an operations manager for another ISP).
• Working knowledge of DRO (RouteSmart), GroundCloud, scanner use, Excel, Gmail/email

Duties & Responsibilities - General:

• Handle all aspects of day-to-day operations to ensure smooth dispatch and completion of all routes.
• Look at DRO (RouteSmart optimization software) the evening before and prepare route assignments.
• Review Daily Service Worksheet (DSW) and get explanation of why packages weren’t delivered.
• Responsible for creating and implementing contingency plans.
• Act as liaison to terminal management (FedEx P&D managers, belt managers, etc.).
• Responsible for all written communication to company staff and FedEx staff.

Duties & Responsibilities - Personnel:

• Source, hire, train, motivate and terminate drivers.
• Handle and complete all aspects of new employee on-boarding (paperwork, training)
• Ensure a safety first culture. Monitor and track necessary driver safety training.
• Document employee infractions (absentees, tardiness, accidents, service issues, etc.).
• Responsible for all employee scheduling, and handling of backup staffing should a driver not show.
• Enforcing staff uniform requirements.
• If short on drivers during a specific day, will need to be able (and willing) to run a route for the day.

Duties & Responsibilities – Vehicles and Technology:

• Maintain operational condition of all vehicles, ensuring all vehicles are safe to drive each day.
• Schedule regular vehicle maintenance and repairs.
• Inspect and enforce the cleanliness of all trucks.
• Each morning, ensure all scanners and iPads are working and fully charged, and that the necessary charging cables are in the cab of all trucks.

Compensation:

• $800 - $1,000 per week salary, depending on experience.

Job Type: Full-time

Pay: $800.00 - $1,000.00 per week

Schedule:

• Monday to Friday
• Weekend availability

Application Question(s):

• Are you able to pass a background check and drug test?
• Are you able to pass a physical exam?
• How many years have you worked for FedEx or a FedEx ISP?
• How many years have you worked as an Operations Manager (BC) for a FedEx ISP?
• Are you able to work every day of the week, including weekends?

Education:

• High school or equivalent (Preferred)

Work Location: One location