What are the responsibilities and job description for the Continuous Quality Assurance Specialist position at Spartan Emergency Response?
About Us
We design, manufacture, and distribute custom emergency response vehicles, cabs, and chassis. At Spartan Emergency Response, we have a long history of innovation and quality.
Our products are used in a variety of applications, from fire and emergency services to commercial and recreational markets. We are committed to building vehicles that are safe, reliable, and efficient.
The Role
The Operational Excellence Manager will lead the effort to identify and implement process improvements that drive efficiency and effectiveness across the organization. This will involve working closely with cross-functional departments to streamline processes and eliminate waste.
This role will focus on leading continuous improvement projects that align with our business goals and support our Goal Deployment Plan (GDP). The goal is to drive measurable results and targeted savings through the implementation of lean processes and methodologies.
Responsibilities:
- Work with the REV Segment Operations Excellence Director, the Operational Excellence Corporate Team, and the Spartan ER senior staff to identify and facilitate improvement projects.
- Assist in the development and deployment of our REV Operations Excellence program, and help provide visibility of the program across the entire Spartan ER organization.
- Lead complex, high-priority improvement projects, as directed by the Spartan ER staff, to provide the right level of leadership on critical projects and initiatives.
- Lead continuous improvement projects through focused Kaizens to achieve measured results and targeted savings.
- Conduct root cause analysis to eliminate waste, troubleshoot manufacturing and assembly issues, material flow, and informational inputs that may lead to inefficiencies.
- Responsible for driving the successful delivery of the Spartan ER GDP benefits and the completion of Advanced Lean Practitioners projects.
- Lead and offer a clear sense of direction, motivating and empowering Advanced Lean Practitioners to carry out their responsibilities with confidence.
- Coach and train both hourly and salary employees on any specific related OpEx improvements.
- Help support and develop a culture that promotes operational excellence and continuous improvements.
- Provide ongoing coaching and support to the Advanced Lean Practitioners in learning and using the REV's Operations Excellence methodology in their projects and activities at Spartan ER.
- Build teamwork through engagement. Align teams by sharing information, tying their work and goals to Spartan ER's and REV's vision and values.
- Serve as the technical expert on the use and training of Lean Six Sigma. Support and/or deliver the initial OpEx training to the Advanced Lean Practitioners, and, as needed, throughout the organization.
- Act as a coach and ongoing teacher to the site staff, managers, and, as needed, in the organization.
- Develop tools and models that will enable Spartan ER to learn and continuously improve knowledge, engagement, and use of L6S in daily activities.
- Must be able to effectively communicate the scope of projects and report to upper management with weekly status reports.
