Multimedia and Fiction Assistant

POSTING DATE: January 27, 2025

JOB TITLE: Multimedia and Fiction Assistant, Grade 17

LOCATION: Headquarters Library

DATE AVAILABLE: March 1, 2025

SALARY: $2,305 per month (Includes a generous benefits package)

HOURS: 40 hours per week

Week A & B: Monday 8:45-5:45; Tuesday 8:45-5:45; Wednesday 8:45-5:45; Thursday 11:15-8:15; Friday 8:45-5:45

Week C: Monday 8:45-6:15; Tuesday 8:45-6:15; Wednesday 8:45-6:15; Thursday 11:15-8:15; Saturday 9:45-5:15

Week D: Sunday 12:30-5:15; Tuesday 8:45-6:15; Wednesday 8:45-6:15; Thursday 11:15-8:15; Friday 9:15-6:15

(Note: Must be flexible to accommodate schedule changes, may be asked to work other times as needed.)

EDUCATION/EXPERIENCE: Bachelor’s degree or equivalent combination of education and experience Must complete pre-employment testing.

Essential Functions

• Primarily responsible for providing superior customer service daily to patrons of all ages at a busy public service desk on the main floor of the building, fielding questions about library resources, materials, digital devices, and offering suggestions
• Assists in requests, maintenance, setups and troubleshooting of audio-visual equipment for patrons & staff
• Provides patron support and troubleshooting for the library’s streaming and downloadable collections
• Responsible for maintaining an attractive space in the Fiction, Movie, Television and Video Game areas at the Headquarters Library, including collections, displays, and signage
• Regularly plans, promotes, presents and analyzes quality programs that meet the needs and interests of adults
• Attends regular training related to adult services and other library work, and may assist at other desks across the system as needed
• Participates in department meetings, Adult Services Committee meetings, and online discussions
• Assists the Assistant Director of Multimedia & Fiction and the Director of Adult Services with implementation of departmental and systemwide projects
• Maintains awareness of & completes ongoing training regarding safety and security for all in the building
  
  

Knowledge & Skills

• Bachelor’s degree or equivalent combination of education and experience
• Broad knowledge of entertainment for adults, from books, comics and manga to games, movies and television, plus an ongoing interest in pop culture and technology
• Strong skills and ability to work with a variety of digital devices, software and audio-visual equipment
• Excellent interpersonal and customer service skills that display a positive attitude, cultural sensitivity, a sense of humor, with the ability to interact with people from all backgrounds and age groups
• Excellent writing skills with a strong grasp of grammar and ability to structure descriptions of events and materials
• Creative, flexible and organized with good time management skills and attention to detail
• Ability to take direction and work independently or with a team, plus strong work ethic and initiative
• Valid driver’s license with the ability to drive to other libraries or for community outreach