What are the responsibilities and job description for the EC Communications Associate- SMC Emergency Center position at Spartanburg Regional Healthcare System?
Position Summary
The Emergency Services Communication Associate will be responsible for communication with EMS/Rescue systems and relaying pertinent information to the Triage Nurse or Emergency Center Nursing Administrative Supervisor(ECNAS). He/She is responsible for greeting EMS as they arrive and communicating their designated assignment. Responsibilities will also include processing incoming calls related to the Emergency Department. Employees are encouraged to support Spartanburg Regional Healthcare System’s involvement in the community we serve.
Minimum Requirements
Education
- High School Diploma or GED
Experience
- Basic knowledge of Microsoft Windows
- Communication/Customer Service Experience
License/Registration/Certifications
- EMT with one year experience or EMT-P
- 1-2 years’ experience in dispatch/communication role
- Medical Terminology
Preferred Requirements
Preferred Education
- N/A
Preferred Experience
- N/A
Preferred License/Registration/Certifications
- N/A
Core Job Responsibilities
- Receive EMS from EMS and enter information into EMR
- Communicate critical information to EC Nursing Administrative Supervisor
- Coordinate patient placement with Triage RN
- Assist with arranging external transport
- Send out alerts Code STEMI, Code Stroke, Code Trauma via paging system
- Navigate incoming call related to the Emergency Center
- Assist with contacting outside agency (coroner, police, etc.)
- Other duties as assigned
