Nursing Assistant-SNF

Education         

• High School Diploma or Equivalent with a Certified Nursing Assistant program 16-hour letter

Under the direction of a Certified Nursing Assistant (CNA), Registered Nurse (RN), and/or Licensed Practical Nurse (LPN), the Nursing Assistant (NA) assists resident with non-license clinical care such as basic nursing skills (such as bathing, dressing and toileting when necessary) and environmental assistance (i.e., responding immediately to calls for assistance, changing linens and making beds, cleaning resident room, etc.) to facilitate quality service and improve resident outcomes. The NA will document and communicate with team members (CNA, LPN, and RN) in a timely manner. The NA must be able to provide and understand the specific communication, developmental, and treatment needs of resident, families, and visitors.

Organizational: 

• Monitors and controls noise at desk to ensure professional conduct and appearance; assures the front desk is attended
• Maintains a clean, neat and organized desk area to facilitate workflow, ensuring confidential and PHI information is properly secured

Equipment: 

• Skillfully operate and maintain computer, printer and fax machines; telephone system

Quality:

• Routinely maintains standards of the Centers of Medicare and Medicaid and Department of Health and Environmental Control and other licensing and regulatory agencies
• Demonstrates practice to maintain a safe environment and reports safety issues for residents, visitors, co-workers and self
• Recognizes risk management situations and reports them in a timely manner
• Promptly reports equipment malfunction to appropriate personnel; uses chain of command when reporting problems/concerns and resident confidentiality, confidentiality of facility information and residents’ rights and responsibilities.
• Successfully completes initial orientation and annual required computerized training, competencies and annual health evaluation

Development:

• Attends unit staff meetings, applying knowledgeable of facility’s policies and procedures, medical terminology and specific services of departments
• Identifies and actively supports positive relations within team and across department lines; maintains an open and positive attitude by a willingness to participate in new initiatives

To perform this job successfully, an individual should demonstrate the following competencies:

• Analytical - Synthesizes complex or diverse information.
• Resident/Customer Service - Manages difficult or emotional resident/customer situations; responds promptly to resident needs; solicits resident feedback in an attempt to achieve an optimum level of resident care; treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to the ideas of others; and is willing to try new solutions and options; demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; respectfully helps to educate others on the value of diversity; promotes a harassment-free environment.
• Quality - Looks for ways to improve and promote quality; demonstrates accuracy, thoroughness, excellence and attention to detail; applies feedback to improve performance; monitors own work to ensure quality and excellence.