Staffing and Scheduling Coordinator

Position Summary

The Staffing & Scheduling Coordinator is responsible for the management of staffing data collection and coordination of day-to-day scheduling practices. The Staffing and Scheduling Coordinator assists with system-wide efforts for staffing and scheduling standardization in alignment with the organizational strategic operating plan. The Staffing and Scheduling Coordinator is responsible for coordinating the day-to-day management of staffing and scheduling operations throughout the system. The Staffing and Scheduling Coordinator serves as a point of contact and resource specialist for staffing, scheduling, and schedule-based timekeeping.

Minimum Requirements

Education           

• Associate’s Degree in Business Administration, Human Resource, or related field.

Experience        

• 1-2 years experience in staffing, scheduling, and timekeeping, or related areas.
• Proficient in Microsoft Office computer systems such as Excel, Word, PowerPoint, and SharePoint.
• Experience in Healthcare environment.
• Proficient in UKG Advanced Scheduling or related electronic scheduling software.

License/Registration/Certifications       

• N/A

Preferred Requirements

Preferred Education      

• Bachelor’s  Degree preferred.

Preferred Experience   

• Previous experience with timekeeping
• Previous experience with departmental scheduling
• Lean Six Sigma Yellow Belt or related process improvement experience.

Preferred License/Registration/Certifications   

• N/A

Core Job Responsibilities

• Gathers, analyzes, and presents staffing and scheduling data, using appropriate data management tools.
• Collaborates with assigned areas to facilitate data management needs.
• Develops detailed data analysis tools.
• Identifies and effectively communicates staffing and schedule related data trends, patterns, and practices.
• Collaborates with team and leaders to ensure accuracy, integrity, validity, reliability, and consistency in data management.
• Retrieves, analyzes, and interprets data from informative systems, notifying key stakeholders as appropriate to correct operations.
• Creates and updates daily staffing reports in collaboration with teammates for Staffing and Labor Management Office.
• Coordinates and monitors daily staffing workflow.
• Collects weekly staffing data regarding system-wide staffing and scheduling shift needs.
• Maintains knowledge of UKG Advanced Scheduler or current scheduling software.
• Serves as a change champion for HRIS in Advanced Scheduling, acting as a change agent in alignment with operational goals.
• Supports integration of standard work practices.
• Communicates with leaders on a regular basis to identify operational concerns and improvement initiatives.
• Interacts professionally and communicates effectively with internal and external stakeholders.
• Collaborates with teammates in data collection for nursing vacancies, nurse hiring and onboarding, and contracted labor allocation.
• Collaboration with Nursing Administration to ensure safe staffing assignments.
• Collaborates with Nursing Administrative Supervisor for daily staffing updates and concerns and capacity management.
• Day-to-day resource allocation.
• Maintains a professional relationship while serving as a liaison between associates and leaders regarding staffing assignments.
• Manage call-ins from associates via SRHS Staffing Phone Line, notifying Nursing Administration and department leaders as appropriate.
• Collaborates with Nursing Administrative Supervisors, Charge Nurses, Nurse Managers, and Nurse Directors to ensure that associates are floated to other areas within the associate’s competency
• Manages on call and call-in utilization data.
• Oversees scheduling timeline for nursing departments.
• Serve as admin for SLM electronic mailbox, with a 24-business-hour response time as appropriate.
• Works with minimal oversight, requesting assistance appropriately.
• Adheres to all standards of behavior.
• Other duties as assigned.