Business Analyst

At Speakcore, we don’t just build software—we empower life sciences companies to streamline and elevate how they manage speaker bureaus. If you're a problem solver who bridges business needs and technical execution, with experience in software implementation, we want to meet you.

Why Join Us?

At Speakcore, we are a tight-knit team that believes in getting things done together. We value innovation, flexibility, and collaboration. We believe in consultative problem-solving and embracing new technologies while delivering dependable results. If you thrive in an environment where you are not afraid to roll up your sleeves and dive in wherever needed, this is the place for you. You will have the chance to make a real impact as we work to revolutionize life sciences operations with our cutting-edge solutions.

What You’ll Do

• Collaborate Across Teams
• Turn Clients Needs into Actionable Solutions
• Drive Platform Innovation
• Support Seamless Implementations
• Lead UAT Efforts
• Document & Share Knowledge

Collaborate with Stakeholders & Teams:

You’ll foster a collaborative environment, communicating with candor and authenticity, and you won’t hesitate to pitch in wherever your expertise is needed.

Turn Ideas into Actionable Solutions:

Dive deep into understanding client needs and translate their vision into clear, detailed specifications that guide the development and implementation teams. You will approach challenges with innovation and creativity, ensuring the solution is maintainable and aligned with the big picture.

Shape the Future of Our Platform:

Partner with Developers to define system functionalities based on business needs. Your tech-savvy understanding of the platform’s capabilities, alongside your knowledge of SQL, Microsoft Suite, and Zendesk, ensures that proposed solutions are impactful, forward-thinking, and ahead of the curve.

Guide the Implementation Process:

Collaborate with the Implementation team to ensure business requirements are configured within the platform effectively. You will provide consultative guidance, finding the best solutions for clients while leveraging the platform’s strengths.

Client-Focused Innovation:

Act as the Subject Matter Expert during client meetings, helping them understand how to leverage our platform to meet their goals. You’ll communicate with empathy and clarity, ensuring the client’s needs are met efficiently.

User Acceptance Testing (UAT):

Lead UAT efforts to ensure all business requirements are met. You will coordinate testing processes, gather client feedback, and ensure the final deliverables meet client expectations with a dependable focus on quality and deadlines.

Document & Knowledge Sharing:

Produce clear and comprehensive documentation that empowers internal teams and clients to fully understand system functionalities, configuration options, and implementation processes.

What We’re Looking For:

You bring:

• 3 years of experience in software implementation and business analysis in a SaaS company.
• Strong analytical skills with a solid grasp of both business operations and technical systems.
• Hands-on experience with SQL, Microsoft Suite, and Zendesk.
• Excellent communication skills—you explain complex concepts in a way that makes sense.
• A proactive, problem-solving mindset with high attention to detail.
• Experience working in a scaling, small-business environment where flexibility is key.
• [Optional] Experience in the Life Sciences industry or with speaker bureaus/meeting management.

Work Location:

This is a hybrid role based in Pennington, NJ, with in-office days on Wednesdays and Thursdays from 8:30 a.m. to 5:00 p.m.

What We Offer:

• Medical, Dental, & Vision Insurance
• Company-Paid Life & Disability Insurance
• 401(k) with 3% Match
• Paid Time Off - including your birthday!
• Hybrid Schedule

Why You’ll Love Working Here

You won’t just fill a role—you’ll help shape a platform, improve real-world outcomes in healthcare communication, and grow with a team that values your ideas.