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Verizon Account Associate

Speakeasy Management Group
Waterbury, CT Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 3/22/2025

We are a progressive and innovative company dedicated to customer acquisition through tailored communications. Based in New Haven, we work with top telecommunications brands to create impactful and everlasting brand awareness. Our Verizon Account Associate team is dedicated to constantly teaching and improving our sales team to provide the best customer experience and help consumers qualify for their preferred services!

We are eager to bring on a Verizon Account Associate who can provide excellent customer service to our clientele and the partnerships that we have. Our team environment provides for our associates to challenge themselves while simultaneously fostering a supportive and nurturing team culture. It is vital to us that all associates are provided with the right tools and resources to be successful in their customer interactions. In our customer interactions, we inform the community about products and services. We organize daily meetings, practice communication and sales techniques, and strive to create a superior customer experience. If you are enthusiastic about developing your sales and communications skills, the Verizon Account Associate role may be for you!

Verizon Account Associate Responsibilities:

  • Engaging with new and existing customers to inform them about the newest and latest telecommunications services that they may qualify for
  • Maintaining confidentiality of sensitive customer information while using a tablet to complete their customer profile
  • Acquiring new customer acquisition for telecommunications services through in-person communications and client meetings
  • Attending daily training sessions with team leads to ensure you are equipped with solid sales skills, communications skills, and a thorough understanding of our client’s products and services to communicate effectively to customers
  • Working towards achieving individual and team sales goals to contribute to the success of our team and our client’s customer acquisition expectations

Verizon Account Associate Required Skills and Experience:

  • Experience in telecommunications, sales, account management, communications, customer service, or any other customer-facing experience
  • Exhibit strong communication and active listening skills to effectively close sales while building strong relationships with customers
  • Self-motivated with a high ambition to succeed in a competitive environment
  • Display a positive attitude with customers, management, fellow junior and senior associates, and our clients, as this greatly benefits the office and team atmosphere
  • Have the ability to problem-solve in challenging situations and be comfortable with asking for help when needed

Job Type: Full-time

Pay: $44,000.00 - $54,000.00 per year

Benefits:

  • Employee assistance program

Schedule:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

Salary : $44,000 - $54,000

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