What are the responsibilities and job description for the Account Manager, Enterprise position at Spear Education?
Company Description
At Spear, our mission is to help dentists and their teams pursue and achieve “Great Dentistry.” Spear drives dental practice growth by advancing our clients clinical skills, improving their practice management capabilities and enhancing the patient experience by leveraging both our deep dental expertise and our technology forward solutions. We offer holistic solutions that include a full learning management system, a practice consulting service supported by a robust analytics platform and industry experts, and patient engagement tools that complement the normal workflows within a dental practice. In addition, we deliver live, collaborative education led by the brightest clinical and business minds in dentistry through virtual seminars and events, as well as through hands on learning opportunities at our state-of-the-art campus in scenic North Scottsdale.
Job Description
This sales professional will join our Enterprise Sales team that is helping to fuel the growth of the organization. The Enterprise Account Manager will be responsible for building and managing the relationships of Enterprise and-users to deliver the most ideal client journey.
Role Snapshot
What Spear Offers
As the leader in our industry, we rely on the creativity and expertise of our people to deliver the best for our clients. In return, we invest in our employees by offering a diverse suite of benefits. We believe in offering choice and flexibility to keep our employees and their families healthy and happy today forward.
Everyone is welcomed here, regardless of how you look,your physical abilities, where you come from,when you were born,what you believe in, how you identify,who you love, how you think, and whether or not you have served.
We seek to create a culture where each person feels heard, supported and engaged in a positive, empathetic way.
We are allies in, and advocates for, our shared humanity.
All your information will be kept confidential according to EEO guidelines.
At Spear, our mission is to help dentists and their teams pursue and achieve “Great Dentistry.” Spear drives dental practice growth by advancing our clients clinical skills, improving their practice management capabilities and enhancing the patient experience by leveraging both our deep dental expertise and our technology forward solutions. We offer holistic solutions that include a full learning management system, a practice consulting service supported by a robust analytics platform and industry experts, and patient engagement tools that complement the normal workflows within a dental practice. In addition, we deliver live, collaborative education led by the brightest clinical and business minds in dentistry through virtual seminars and events, as well as through hands on learning opportunities at our state-of-the-art campus in scenic North Scottsdale.
Job Description
This sales professional will join our Enterprise Sales team that is helping to fuel the growth of the organization. The Enterprise Account Manager will be responsible for building and managing the relationships of Enterprise and-users to deliver the most ideal client journey.
Role Snapshot
- Responsible for communicating with clients via phone, email, and primarily video (Zoom & Microsoft Teams) to ensure an ideal candidate journey and identifying business opportunities
- Demonstrate products and services to a one-to-many setting when applicable via virtual setting, such as onboarding new members including group onboarding
- Handle end-user product and service issues or requests and escalate them as necessary
- Provide support to the Enterprise Account Executive
- Responsible for providing updates and communications to the end-user to support engagement with products
- Monitor and summarize end-user reporting to the Enterprise organization and internally through Spear stakeholders
- Minimum 5 years of sales experience including virtual setting & occasional in person
- Must have experience in customizing & delivering impactful client presentations
- Dental experience is highly desirable
- SaaS experience is highly desirable
What Spear Offers
As the leader in our industry, we rely on the creativity and expertise of our people to deliver the best for our clients. In return, we invest in our employees by offering a diverse suite of benefits. We believe in offering choice and flexibility to keep our employees and their families healthy and happy today forward.
- Great Work/Life Balance- Unlimited time off program along with paid time off for volunteering. We also have shorter meetings times to help support a healthy work life balance for all employees!
- Comprehensive Health & Wellness Benefits- Medical (including your pets!), Dental, & Vision benefits and a 401k with a generous match. We also offer Maternity & Paternity Leave and a Mental Health Day.
- Company Sponsored Events- Think costume contests, annual Wellness Day, May the 4th be with you, Friday afternoon "Get Giphy With It", team builders, and 5k’s!
- Career Development Pathways- Career development through continuous coaching, training, and on the job learning along with an annualreview process.
- Employee Recognition - We celebrate one another's efforts and accomplishments by using Nectar, our employee recognition platform. Employees are recognized and rewarded with points that can be redeemed for swag or gift cards in the Rewards Mall!
- DE&I- We care about each other and have our Spear Collective groups to support this to ensure everyone feels a strong sense of belonging.
- Transparent Communication- We believe in a collaborative and trustworthy workplace with monthly Company Wide All Hands Meetings and weekly 1:1's. We also send out weekly Office Vibe surveys to all employees for insights and feedback - we listen so we can make positive changes!
Everyone is welcomed here, regardless of how you look,your physical abilities, where you come from,when you were born,what you believe in, how you identify,who you love, how you think, and whether or not you have served.
We seek to create a culture where each person feels heard, supported and engaged in a positive, empathetic way.
We are allies in, and advocates for, our shared humanity.
All your information will be kept confidential according to EEO guidelines.
