What are the responsibilities and job description for the Sleep Lab- Med Secy / Receptionist position at Speare Memorial Hospital?
Medical Secretary / Receptionist Sleep Lab
General Summary :
Assume responsibility for all tasks required at the front desk, assisting patients and the physician as needed. Responsible for check-in and check-out of patients and answering incoming calls and scheduling patient appointments. A sign on bonus of $1,500 is available.
Essential Job Functions
- Screen and process all incoming calls and schedule patient appointments.
- Verify that all patient and insurance information is complete and accurate and that referrals are on file and up-to-date as indicated by the patient's insurance policy.
- Collect all co-pays and payments due on patient's account.
- Schedule and prior authorize sleep studies, consultations and referrals with other physicians as directed by the physician providing- copies of necessary documentation for these appointments.
- Return phone messages for the physician including prescriptions to the pharmacy, messages to patients, insurance companies and other facilities as directed.
- Run missing charges report at end of each day, task to provider, print next day's patient schedule.
- Prepare and sent forms and packet to patients for initial consult appointments.
- Copy and forward medical record requests upon receipt of appropriate release of information.
- Process, scan and file diagnostic reports, forms, and other associated paperwork to their designated areas.
- Comply with hospital and departmental policies, procedures, regulations and standards as related to job.
- Demonstrate hospital's stated mission and values of teamwork, respect and communication with co-workers, patients, families and visitors.
- Actively and appropriately participate in problem-solving identification and resolution, both intra- and inter-departmentally.
- Meet department customer service standards and strives to enhance the level of customer service provided. Qualifications :
- Education
Required : High School Graduate
Preferred : Work Experience
Required : Prior experience in a medical office
Preferred : 5 years experience in medical office
Required :
Typing and computer skills necessary
Ability to effectively communicate verbally and in writing
Can work independently
Preferred : Work Experience
Medical Terminology
Knowledge of insurance policies and guidelines, confidentiality policies and procedures. Learn More
