What are the responsibilities and job description for the Front Desk Agent position at Special Occasions Rentals?
Summary
As a Front Desk Agent, you will be the first point of contact for guests, responsible for delivering outstanding customer service and ensuring a welcoming atmosphere. Reporting to the Front Office Manager, your core skills in management, communication, and customer service will be essential in handling guest inquiries and reservations. Join our team to create memorable experiences for our guests in a dynamic hospitality environment.
Responsibilities
- Greet and assist guests upon arrival, ensuring a welcoming atmosphere.
- Manage reservations and check-in/check-out processes efficiently.
- Address guest inquiries and resolve issues promptly, demonstrating excellent customer service.
- Maintain accurate records and analyze guest feedback for continuous improvement.
Qualifications
- Excellent customer service and communication skills
- Proficient in English
- Solid analytical skills for problem-solving
Job Type: Part-time
Pay: $9.00 - $10.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $9 - $10