What are the responsibilities and job description for the Inside Sales & Customer Service position at Special Occasions?
About Us
Special Occasions is the leading event rental company in the markets we serve, providing exceptional service and products for all types of events. We pride ourselves on our attention to detail, dedication to customer satisfaction, and our ability to create memorable experiences.
Job Description
We are seeking a motivated Inside Sales Representative with a keen eye for detail and a passion for exceptional customer service! This position will have continuous contact with new and repeat customers, learning how to utilize our expansive inventory to best meet customer's needs. Working with team members across all departments at Special Occasions to learn our inventory and keep the lifecycle of event rentals moving forward! When not working on direct customer facing activities you will help to ensure that our company and our team members are maintaining the Special Occasions standard! Updating and verifying our record keeping, inventory management, CRM, and other general administrative tasks required for the smooth operation of our business.
Responsibilities
· Provide exceptional customer service to clients, addressing their needs and ensuring satisfaction.
· Manage and track orders, ensuring timely and accurate execution.
· Handle administrative tasks such as maintaining records, scheduling appointments, and processing paperwork.
· Oversee account management, building and maintaining relationships with clients.
· Collaborate with the team to ensure seamless operations and client satisfaction.
Qualifications
· Exceptional customer service skills.
· Strong attention to detail.
· Excellent communication skills, both written and verbal.
· Basic computer skills and proficiency in commonly used software.
· Ability to work collaboratively in a team environment.
Ideal Candidate
The ideal candidate for this position is an organized, detail-oriented individual who thrives in a fast-paced environment. They are proactive, with a strong ability to multitask and prioritize work effectively. They possess a positive attitude and are committed to providing excellent service to our clients. They will be a team player with excellent communication skills, both written and verbal, as this job involves interacting with clients and team members via email, text, phone, and in-person.
Why You'll Love Working Here
Every day is a new and fulfilling challenge. As you grow with the company, the sky is the limit. Besides a great team, steady work and honest wages, we offer all of our full time employees Medical, Dental & Vision Insurance, company paid Life Insurance, Supplemental Life Insurance, Traditional and Roth 401k plans with matching company contributions, Paid Time Off (PTO), Company Paid Holidays, earned Company Bonuses, opportunities for growth and more!
Salary : $18
