Program Coordinator – IH Families

• Review all billing and supplementary documentation to ensure accuracy and ensure that collaborative provider payments are processed timely 
• Prepare & submit all (FAR’s) Financial assistance request via Doclink integrated system  
• Update & Maintain Client DPSS tracking log 
• Ensure files and databases contain the same information 
• Work collaboratively with the Quality Assurance Coordinator and data Specialists 
• Address milestones and service activities 
• Work with direct service staff to ensure data is entered into the HMIS system within 24 hours. 
• Perform any other appropriate responsibilities as assigned by the Program Manager 
• Working collaboratively with program managers, supervisors, and direct service staff with data clean-up efforts. 
• Maintaining the accurate weekly report of Interim Housing activity 
• Managing and monitoring program data integrity and quality. 
• Monitoring milestones and service activities for all Interim Housing staff. 
• Assist in facilitating program-related training for Interim Housing staff. 
• Monitor inventory and prepare regular inventory reports. 
• Assist in ordering supplies. 
• Purchase supplies for the Interim Housing teams. 
• Work in conjunction with Interim Housing program staff to monitor file integrity. 
• Prepare data correction reports and disseminate them to staff. 
• Work Collaboratively with HOPICS HR recruiter  
• Monitor, track and report Program referrals. 
• Prepare project reports in accordance with funding requirements; maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for auditing purposes. 
• Work with different documentation systems such as HMIS, Homeless Management System, Doclink and other new systems introduced. 
• Create complex Excel spreadsheets including macro enabled functions. 
• Attending all related training and meetings. 
• Maintain appropriate boundaries; maintain regular attendance; and adhere to SSG’s Code of Ethics and HOPICS’ Core Values.  Represent the Agency in a professional manner at meetings and community events. They will ensure that all client records/documentation are submitted, or a plan arranged to send them in, if the incumbent resigns from this position. 
• Create and distribute internal communications regarding status changes, or company policies as directed. 
• Point of contact for payroll inquires, payroll check distribution on paydays 
• Tracking of staff attendance, providing bi-weekly reports to management team for confirmation, 
• Track and maintain recruitment inventory; provide monthly inventory and purchasing reports 
• Utilize office equipment to file, copy, fax, scan. 
• Perform other appropriate responsibilities as assigned by the Associate Director 
• Some evenings and weekends may be required. 
• Must know, understand and be able to articulate the mission, vision, and core values of HOPICS. 
• Maintain appropriate boundaries; and adhere to SSG’s Code of Ethics and HOPICS’ Core Values. 
• Represent the Agency in a professional manner at meetings and community events. 
• Regular attendance required. 

• Bachelor's degree in human resources management, Business Management, or related discipline   OR 
• 3-5 years' experience in HR, office management, or staff support and/or coordination 
• experience working with homeless individuals and families OR five years’ experience working in social service field; case management and homeless program experience preferred. 
• Strong detail-oriented and resourceful mindset 
• Understanding of hiring recruitment best practices 
• Sound judgment and problem-solving skills 
• Customer-focused attitude, with high level of professionalism and discretion 
• Proficiency with MS Office suite 
• Excellent communication skills, oral and written 
• Excellent organizational skills and attention to detail 
• Verification of Employment Eligibility and Background Clearance. 
• TB test required (Not more than (3) months prior to or (7) days after Date of Hire, and renewed annually thereafter), 
• CPR and First Aid Certification required within 30 days of employment. 
• Maintain and uphold Agency mission statement, values, policies, procedures, and principle 

• This position does not have any supervisory responsibilities. 

• Work conducted in an office setting

• The Staff Support Coordinator typically spends time sitting, standing, typing, thinking, writing, walking, carrying (max. 25 lbs.), listening, speaking. Driving required as needed. 

• This position will require the individual to be able to handle any/all the following: constant 
• distractions, interruptions, uncontrollable changes in priorities/work schedules be able to process information, think and conceptualize. 

Salary : $25 - $27