ERF Outreach Case Manager

Special Service for Groups, Inc.Job Announcement Title : ERF Outreach Case Manager Division : HOPICSFLSA : Non-Exempt Full Time (40 hours) Supervisor : Program ManagerPay Range : ($22.00-$25.00 per hour) Revised : 01.17.2025Summary Under the supervision of the Program Manager and Program Supervisor, and as part of a multidisciplinary team, the Incumbent (Outreach Case Manager) will perform professional case management services in connection with outreach to, and linkage for homeless consumers, and assist consumers and their significant figures in understanding and developing solutions to problems that lead to and result from homelessness. Incumbents will also be provided with technical guidance, consultation and supervision to enhance their skill in developing case management techniques for helping homeless clients. Incumbent will comply with all ethical / legal mandates for documentation and reporting. Incumbent will utilize evidence-based case management methods in assessing clients’ immediate needs, their housing situation and needs, and assistance with the creation of treatment plans to help to ameliorate issues that contribute to their homelessness. Incumbents must be able to coordinate their daily work responsibility in the field to service clients, complete documentation, attend meetings and participate in training. Incumbents must coordinate treatment with the multidisciplinary team in the field as part of a homeless outreach effort in Service Planning Area 6.Essential Functions Conduct immediate needs assessments with consumers to obtain information to complete a comprehensive treatment plan; have working knowledge of how to present within an Encampment Resolution due to collaboration involved with internal and external entities; be comfortable working and providing assistance to homeless clients in the field; assist in establishing client treatment plans that correlate with the clinical assessments of therapists, nurses and substance use counselors; assist the consumer to resolve or cope with issues that contribute to mental, emotional, medical and / or substance related problems.Provide services to homeless consumers by providing case management (including providing solutions to immediate needs, food support, hygiene support, linkages to various resources, etc.).Maintain documentation of homeless status to intake workers and to clients and keep copies in client files; provide HIV / AIDS information, education and linkages to testing, housing and services; track / log all hygiene / food / clothing supplies on an ongoing basis.Incumbents must have the ability to work evenings, overtime, weekends or holidays.Maintain appropriate boundaries and adhere to SSG’s Code of Ethics and HOPICS’ Core Values; maintain regular attendance, maintain files / records on client services in compliance with HIPAA & CFR42.Minimum Qualifications - Knowledge, Skills and Abilities Required High school diploma and / or Registered Alcohol and Drug Abuse Counselor; lived experience with homelessness, and experience working with the homeless (i.e. Peer Counseling training program, or volunteer outreach); ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.Supervisory Responsibilities : This position does not have any supervisory responsibilities.Environmental Conditions (Working Conditions) This position is responsible for working in all environments, including homeless encampments, in all areas of Service Planning Area 6.Physical Requirements The Incumbent typically spends time sitting, standing, typing, thinking, writing, walking, being driven, carrying (max. 25 lbs.), listening, speaking.Mental Requirements The Incumbent must be able to perform effectively under unpredictable situations, crises, constant distractions, and interruptions.Special Service for Groups is an Equal Opportunity / Affirmative Action Employer#J-18808-Ljbffr

Salary : $22 - $25