Behavioral Health Intern - Neurodiversity Hiring Initiative

Summary

• Organization: Healthfirst
• Team Name: Behavioral Health
• Job Title: Behavioral Health Intern
• Location: 100 Church Street, New York, NY 10007*

Employment Terms:

• This is a summer internship role (Duration: 10 weeks)
• This is a hybrid role requiring in-person work three days per week (Tuesday, Wednesday, and Thursday)
• Hours: 40 hours per week, Mon-Fri (9:00am-5:00pm)
• Internship Start Date: June 2, 2025
• Internship End Date: August 8, 2025
• Estimated pay rate: $20 per hour for undergraduate interns, $25 per hour for graduate interns
• Must be legally authorized to work in the United States, without the need for sponsorship now or in the future
• Access to a private workspace with reliable internet connection is required

Essential Tasks - In this job, you will:

• Participate in internal and external meetings between Healthfirst, external agencies, NY State partners, and essential providers
• Receive and respond to requests for information regarding provider and member-specific information
• Generate ad hoc and repeat reporting to support the Behavioral Health department
• Performs other duties as assigned and required

General Skills and Abilities - In this job you will demonstrate:

• The ability to collaborate with other employees and business leaders to solve current business problems and deliver solutions
• The ability to collect and analyze data to generate reports
• Flexibility and ability to pivot between tasks/projects
• The ability to keep to schedules and deadlines
• Comfortability with written communication, such as email and instant messaging using Microsoft Outlook and Microsoft Teams
• The ability to express when help or additional guidance is needed
• A desire to learn Healthfirst care management platforms (training will be provided)

Digital/Technical Skills - In this job you will demonstrate:

• Intermediate data management skills to be able to maneuver Microsoft Office applications, such as the following:
  • Transferring information and creating charts/graphs using Excel
  • Scheduling meetings and sending emails using Outlook
  • Creating documents and formatting text using Word

Education/Knowledge: 

• Undergraduate Students: Must be a junior or senior pursuing a Bachelor's degree at an accredited institution or have completed a Bachelor's degree within the past 12 months. Minimum 3.0 GPA required.
• Graduate Students: Must be currently enrolled in a Master's program at an accredited institution or have completed a Master's degree within the past 12 months. Minimum 3.0 GPA required.

Social Interaction - The following types of communication and interaction are required to perform the job successfully:

• Oral communication: Hourly*
• Email communication: Constantly
• Instant messaging: Hourly*
• Telephone communication: Weekly
• Video communication: Weekly
• Interacting with supervisors: Hourly*
• Interacting with peers: Hourly
• Interacting with customers: Hourly (via email communication to Providers)

*During the initial training phase (Interactions can become less frequent as you develop in the role and understand tasks/responsibilities)

Job Stressors - Employees sometimes find the following stressful about this job:

• Managing changes in routine 
• Interacting with others continuously
• Exposure to increased auditory stimulation on certain days from working in an open office environment

Job Motivators - Employees tend to find the following motivating or rewarding:

• Opportunity to gain valuable career experience and build a foundation for continued leadership development
• Access to an immersive and interactive learning experience
• Access to a high level of mentorship and guidance
• Ability to have pride in their work as they are helping members in their community

The Specialisterne Recruitment Process:

Application

• Fill out the online application and submit your resume to Specialisterne.
• Complete a follow-up discovery questionnaire to help us learn more about your situation, general skills, and how you work best.

Assessment

• Qualified applicants will be invited to complete a Candidate Profile (and work sample exercise if applicable) to showcase your job-relevant skills and abilities.
• A Specialisterne facilitator will book a 1-on-1 meeting with you to review and discuss your completed profile together.

Structured Meetings

• Managers will review Candidate Profiles and select candidates for a Structured Meeting to learn more about you and answer any questions you may have about the role, team, or organization.
• The employer will confirm selection decisions and extend offers before beginning the onboarding process.

Workplace Support

• Specialisterne and our employer partners are committed to providing inclusive onboarding experiences and supporting new employees as they learn on the job.
• All new hires continue to liaise with a Specialisterne Workplace Support Specialist after starting in your role.

Salary : $20 - $25