What are the responsibilities and job description for the Inside Sales Coordinator position at Specialized Accounting Services, LLC?
JOB SUMMARY:
The Inside Sales Coordinator acts as a liaison between clients and internal departments to drive revenue growth by providing excellent customer service and administrative support.
ESSENTIAL DUTIES AND RESPONSIBILITIES: – Other duties may be assigned:
- Administer the entire sales process from lead generation to deal closure
- Assess client needs and deliver tailored solutions that align with the company’s services
- Maintain and update Salesforce to track and manage customer interactions, sales activities, and lead generation
- Act as a frontline for client relations:
- Conduct sales calls to 30 prospective clients per week, educating them on services we provide
- Screen and setup meetings for prospective client calls
- Develop and maintain relationships with prospects to drive long-term client retention
- Prepare and send proposals to prospective clients
- Facilitate a seamless onboarding process for new clients to our services
- Manage ongoing email campaigns and promotional materials through Constant Contact to drive client engagement
- Provide insights to leadership on improving efficiency
- Some travel may be required
EDUCATION, EXPERIENCE, QUALIFICATIONS AND SKILLS:
- 1-2 years of experience in inside sales or customer service
- Bachelor’s degree in business, marketing, or related field
- Must be proficient in: Salesforce
- Must be proficient in: Microsoft Office (Word, PowerPoint, Excel, Publisher)
- Must demonstrate excellent communication and interpersonal skills
- Work effectively both independently and as a collaborative team member with internal departments
- Highly organized with excellent time-management abilities
PHYSICAL REQUIREMENTS:
NOTE: This is largely a sedentary role. Employee is required to frequently sit, talk, and listen, and to operate office equipment (computer, phone, copy machine, etc.).