What are the responsibilities and job description for the Showroom Sales Specialist position at Specialized Recruiting Group - Charlotte, NC?
Specialized Recruiting Group-Charlotte is looking for a Showroom Sales Specialist to join an amazing team. The Showroom Sales Specialist provides expert product selection assistance and design advice to customers. They ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing. The company offers incredible benefits, compensation and a great culture to grow your career.
Core Job Responsibilities
• Provide hospitality and warmly welcome each customer.
• Articulate your showroom value proposition to get your customer’s attention, engage
them, teach them, and show them the value you provide.
• Determine customer needs, direct them to the best products to address their needs,
discover potential hurdles, and keep the sale moving forward.
• Leverage technology to guide product selections, review product specifications,
pricing, and availability.
• Use sales reports and sales forecasting tools to meet or exceed established sales
targets.
• Enter sales orders and bids, expedite purchases, stay engaged with customer by
following up throughout the sales process.
• Process showroom sale returns and refund paperwork in accordance with Company
policy and procedure.
• Keep the showroom clean, neat, current, stocked, and safely displayed.
• Join industry associations and attend professional events to stay informed about design trends, new products and to build business relationships
Skills
• Able to overcome objections by understanding customer needs, providing targeted
solutions, and closing the sale.
• Able to build influential relationships and trust with key vendor partners.
• Able to build positive working relationships and inspire teamwork with co-workers.
• Able to plan, organize, and multi-task.
• Able to learn and operate the computer related systems used to process orders.
• Use Microsoft Office software (Outlook, Word) to communicate via email, to maintain
customer contact files and appointment calendars, and to create and analyze reports.
Salary : $20 - $30