What are the responsibilities and job description for the Store Manager - BikeSource - Denver, CO position at Specialized Retail Midwest LLC?
Store Manager - BikeSource - Denver, CO
ABOUT SPECIALIZED
JOB SUMMARY
A critical member of the Specialized retail network, the Store Manager balances excellence in retail operations with a passion for the power of a great brand. The Store Manager maintains the culture of the business and sets the tone of the store. The ideal candidate has a consistent record encouraging successful, profitable retail, and wants to take that expertise to the next level as a driver of outstanding brand experiences. Beyond being a well-adapted business leader, the Store Manager works collaboratively with staff, retail partners, and local riders as a host, mentor, brand advocate, and customer service ace. This role also works cross-functionally with other members of the Specialized team to facilitate store-based events passionate about education, product launches, advocacy, and brand innovation.
HOW YOU’LL MAKE A DIFFERENCE
- Overall profitability of the retail store, namely covering and exceeding the store’s run cost to maximize the contribution to the topline revenue of Specialized Bicycle Components, globally
- Exemplify outstanding methodologies for staff and local operators
- Ensure the conveyance of transformative, inclusive, ride-focused, locally-authentic and collaborative experiences for staff and riders alike inside and out, c / o the Specialized Retail Way
- Host / give tours of the space to retailers, explaining our processes for outstanding methodologies
- Performance management / talent management of all current employees
- Encourage a welcoming, diverse, and inclusive workforce through talent recruitment
- Schedule all staff and shift coverage showroom
- Educate all staff (in-house training, SBCU, and SBCU.com facilitation)
- Establish and sustain all clientele (establish long-term relationships with key riders and retailers, based on data about their preferences, behaviors, and purchases)
- Uphold all cleanliness and organizational standards for the sales floor and office space
- Handle the progress and ensuring timely delivery of all special orders and home deliveries
- Ensure staff has direction and is informed when the manager is not present (days off, time off, etc.) so that all employees are working purposefully towards store goals
- Evaluate each employee’s performance and is the first point of contact when issues arise in-store among riders, staff, and the service / sales interface
- Sett goals with each member of the team which include development, store-wide goals, and larger company initiatives
- Operate within the set rules of the company (Specialized Retail LLC.) and ensuring alignment of all practices with Specialized Bicycle Components
WHAT YOU NEED TO WIN
TELL ME MORE
Salary : $60,000 - $70,000
