What are the responsibilities and job description for the Patient Coordinator - Camelback Pediatric Dentistry & Orthodontics position at Specialty Dental Brands-AZ?
Description
Join Our Team at Camelback Pediatric Dentistry and Orthodontics!
At Camelback Pediatric Dentistry and Orthodontics in Phoenix, AZ, we’re dedicated to providing exceptional care in a fun, beach-themed environment. Our team is passionate about making every visit a positive experience for our patients and their families. From early dental care to orthodontics, we offer comprehensive services using the latest technology, all under one roof.
We’re currently hiring a Full-Time Patient Coordinator to join our front office team!
About the Role:
As a Patient Coordinator, you’ll be the welcoming face of our practice, ensuring a smooth check-in process for our patients and their families. This role is perfect for someone who is organized, friendly, and thrives in a family-centered, fast-paced environment.
Key Responsibilities:
- Greet patients and families with a warm, welcoming demeanor.
- Check in patients efficiently, verify insurance, and collect any necessary forms or documents.
- Answer phones promptly and assist with inquiries or direct calls appropriately.
- Schedule and confirm appointments while managing the practice's schedule for optimal efficiency.
- Process payments, provide receipts, and discuss financial arrangements when necessary.
- Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations.
- Communicate effectively with clinical staff to ensure seamless patient care.
- Assist with administrative tasks such as filing, data entry, and maintaining a tidy front office and waiting room.
Compensation Package:
In addition to an hourly rate, we included the following benefits in our compensation package for those working 30 hours or more:
- Affordable Health, dental, and vision insurance options
- FSA/HSA
- Short/Long Term disability options
- 401(k) with up to 4% matching
- Paid time off and paid holidays
- Embroidered work tops/scrub sets provided
- Free Dental Cleanings for employees after 90 days. Free Pediatric Dental Care for immediate family members under the age of 16 after 90 days.
- Free Orthodontic Treatment for employees after 90 days. 50% off Orthodontic Treatment for immediate family members after 1 year
- Practice wide monthly bonus structure
Requirements
Qualifications:
- 1 years previous experience in a front office role (dental/medical office experience preferred - we will train the right candidate).
- A positive, team-oriented attitude and a passion for providing excellent patient care.
- Exceptional customer service and communication skills.
- Strong organizational skills and attention to detail with the ability to multitask in a busy environment.
- Must be comfortable discussing financial options and insurance coverage.
- Empathy, patience, and a genuine desire to help others.
- Proficiency with computer systems and scheduling software (experience with dental software is a plus).
- Bilingual in Spanish is a plus but not required.
Salary : $17 - $20
