What are the responsibilities and job description for the Patient Coordinator position at Specialty Dental Brands-UT?
Description
Aspire Surgical is located conveniently within the greater Salt Lake City Area. We are a renowned oral surgery practice known for our exceptional blend of expertise in traditional oral and maxillofacial surgery and cutting-edge techniques in facial cosmetic surgery and enhancements. Our surgeons have been serving the people of Lehi, Utah, and the surrounding areas for over 10 years and we are looking for an enthusiastic Patient Coordinator to join our team!
Duties and Responsibilities:
- Deliver a distinctive patient experience with every patient both in person and over the phone
- Answer calls, and schedule new and existing patients for dental treatment
- Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
- Maintain a clean and welcoming patient waiting area
- Collect patient payments and post them to their patient ledger
- Update necessary documents into patient chart
- Outbound calls to patients for confirming upcoming appointments
- Additional duties as needed such as assisting with laundry, taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our office
Requirements
- At least 1 year of experience in a dental front office setting
- Customer Service experience
- Passion for delivering the best experience
- Ability to collaborate and be team-oriented
