What are the responsibilities and job description for the Host/Hostess - Whiskey Joe's Port Richey position at Specialty Restaurants Corporation: Jobs?
Associates in hosts / hostess positions are committed to cultivating an environment and experience that make restaurant guests feel welcome. They provide exceptional guest relations by greeting restaurant patrons upon arrival, escorting them to their table, ensuring their dining experience has been excellent, and bidding guests farewell as they leave. Hosts / hostess are highly knowledgeable of all Company safety and sanitation policies, procedures, and protocols, skilled at using Opentable and Point of Sale information (POSi) and other restaurant systems, and flexible in responding to operational needs with a "can-do" approach. They also inspect restroom facilities and coordinate with housekeeping to ensure timely and prompt cleaning and sanitation.
Essential Job Duties :
- Performs all guest greeting and escorting, cleaning and sanitation, shift changing and closing, and restocking work activities in accordance with requirements outlined in the Concierge Manual, IDPRP manual, and management directives.
- Processes and handles all take-out / delivery food orders POSi accordance with established procedures.
- Answers telephone, processes and tracks reservations in Opentable according to established procedures.
- Coordinates with management to properly manage wait lists and period, troubleshoot concierge issues, and other guest concerns.
- Inspects restroom facilities according to Concierge Manual procedures and coordinates with housekeeping to ensure timely cleaning.
- As requested by management, performs other work activities to support the safe and efficient operation of the restaurant
Education, Experience and Behavior Requirements :
Education and Certification :
Experience :
Work Behaviors :
Required Skills
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Disclaimer : The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.
