Host/Hostess - Whiskey Joe's Waterfront Experience

Job Summary: We are seeking a highly skilled and dedicated Host/Hostess to join our team at Whiskey Joe's. As a Host/Hostess, you will be responsible for providing exceptional guest service, ensuring a welcoming and memorable dining experience for our guests.

Key Responsibilities:

• Maintain a professional image and a neat, clean, and cheerful nature.
• Answer telephone promptly and respond to questions accordingly.
• Greet guests upon arrival and assist guests while on a waiting list.
• Inform manager on duty of waiting list and the waiting period for guests.
• Maintain track of reservations and events.
• Escort guests quickly to their table and arrange for a booster seat or high chair if needed.
• Inform manager on duty of any problems and take fast action when necessary.
• Bid farewell to guests as they leave and ensure everything was outstanding. Invite guests to return.
• Perform shift change/closing duties before leaving.
• Keep front area clean.
• Act as an ambassador for Whiskey Joe's private events.
• Inspect restroom every fifteen minutes and communicate with housekeeping that it meets cleanliness standards.
• Restock necessary supplies and bring all areas up to standard.
• Must wear approved manufacturer certified slip resistant or non-slip shoes at all times while working.
• Other tasks as assigned.

Requirements:

• High School diploma or equivalent.
• 1 year similar experience preferred.
• Excellent communication skills.
• Must be able to pass host/hostess training.
• Must be neatly dressed and well groomed in clean Company uniforms at all times.
• Must be able to operate P.O.S. computer, make change correctly, and make credit card transactions.
• Adherence to all Company and Safety Policies and Procedures.
• Must be able to clearly and effectively communicate in English.

Physical Demands:

• Must be able to walk and stand for hours at a time. Lift and carry up to 10-30lbs.