What are the responsibilities and job description for the Service manger position at Specialty RV Sales?
Service Manager Franchise Automotive Dealership
If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you.
We’re searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry.
As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.
Job Responsibilities
- Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
- Monitor automotive repair / maintenance to prevent operational delays
- Work with service director to set departmental objectives
- Recruit, interview and train service staff
- Maintain daily sales and production records as prescribed by upper management
- Review and evaluate service sales performance
- Staff technical teams relative to production requirements
- Remain current on new products and changes to existing products
- Maintain department finances within parameters established by upper management
- Assure proper repair-order flow / maximize productivity
- Monitor / control all warranty activity to ensure compliance with policies and procedures
- Adhere to dealership policy on client vehicle care and operation
- Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
- Conduct performance evaluations
- Participate in operational planning
- Maintain the facility and equipment
- Conduct weekly department meetings / attend weekly manager meetings
Education and / or Experience
Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and / or training;
or equivalent combination of education and experience.
We offer terrific benefits which include :
- Generous pay plan! Tell us about your experience at your interview!
- Performance Bonuses!
- Bi-weekly Pay Period
- Excellent, Ongoing Training is Provided!
- Opportunity for long term employment and growth
- Medical, Dental and Vision Insurance
- Disability Insurance
- 401(k) Retirement Plan
- 5-day work week, closed on Sundays!
About Us
Specialty RV, Tractor & Marine has been serving the mid-Ohio communities of Lancaster and surrounding areas for the last 19 years! We are a family-owned dealership and believe culture makes a difference! We strive to build lasting relationships with our employees, customers, and the community
We are an Equal Opportunity Employer - All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
Last updated : 2024-07-12