What are the responsibilities and job description for the Residential Program Coordinator position at Spectra Human Services?
Company Overview: Spectrum is a leading provider of human services for persons with intellectual and developmental disabilities. Our mission is to provide our clients with the greatest quality of life and the highest level of independence in the community. Spectrum has been serving Colorado for over 40 years in residential settings, Day Program, community and in-home support, and community integrated employment. We support those receiving services through the Home and Community Based (HCBS) Long Term Services and Supports Medicaid Waivers. The Residential Program serves individuals in whichever setting is best suited to their needs, living independently, with family members, or in a state-qualified Host Home.
As we continue to grow and elevate our programs, Spectrum is thrilled to add the newly created position of Residential Program Coordinator to the team.
Position: Residential Program Coordinator
Reports to: Director of Residential Services
Compensation and Benefits:
$45,000-$50,000 annually
Medical/Dental/Vision/Life Insurance
Paid Holidays
Paid Time Off
Retirement Plan
Referral Bonuses
Development, job growth, and internal training.
Position Purpose: Support the Director and Residential team with compliance and administrative support and program development.
Essential Duties/Responsibilities:
Provide administrative support to the Residential Team.
Assist in auditing and maintaining client master files.
Demonstrate critical thinking skills to elevate the residential program by examining quality of work submitted by team.
Communicate with internal and external team members for missing paperwork.
Collaborate with other departments to ensure compliance for shared clients.
Manage internal database records for client specific plan information.
Maintain systems and processes set in place to remain in compliance with state rules & regulations.
Exhibits polite and professional communication via phone, e-mail, mail, and in-person interactions.
Assist Human Resources with maintenance of hourly residential provider schedules.
Review Contact Notes, invoices, and utilization using Spectrum’s online tools.
Coordinate needs within the Residential Department and external team members.
Contribute to program quality through ongoing assessments.
Work with the Director on various projects as they arise.
Assist/collaborate with Director/Residential Program Managers in any other tasks as requested.
Additional duties as assigned.
Qualifications
Education & Experience:
Bachelor’s degree in human services or related field
Strong administrative skills
At least 2 years of experience working within a collaborative team, supervisory or team lead experience preferred
Additional Requirements:
Computer-literate with basic knowledge of Microsoft Office Suite
Possess a coachable and positive attitude.
Punctual
Detail oriented and organized.
Strong writing and oral communication skills
Prioritize workload and meet deadlines
Maintain professionalism at all times
Handle confidential information with discretion
Display a positive attitude, enthusiasm, and a willingness to learn along with a cooperative approach to problem solving
Able to shifts gears and focus on urgent needs
Able to pass a Criminal and Colorado Adult Protective Services background checks required
Physical Requirements:
Prolonged periods sitting at a desk and working at the computer.
Able to access shelves in file room and open/close binders
Must be able to lift up to 30 pounds at a time.
Salary : $45,000 - $50,000