Administrative Assistant

Job Title: Administrative Assistant Senior Representative (Onsite)

Job Location: Bloomington, Minnesota 55439

Job Duration: 3 Months

Work Schedule: 8:00 AM-4:30 PM.

Interview Process: In person for 45-60 minutes, one round initially.

Notes from supplier call-

• Administrative in nature – Requires 3 years of experience.
• Responsibilities include data entry, mail sorting, and letter creation/printing (100 letters, sometimes generated by emails, other times printed).
• Reception work.
• Must be proficient in Microsoft Outlook and other Microsoft products.

Role Summary:

Performs advanced administrative duties, including new hire onboarding ticket submissions, manual letter creation, printing and mailing to customers, providers, and facilities, system-generated letter requests, data entry, reception coverage, and miscellaneous projects. Supports the Behavioral Operations team.

Major Duties:

• Manages tasks assigned to the NOA Requests Outlook mailbox and NOA TruCare queue.
• Routes incoming calls through the switchboard to the appropriate call teams.
• Processes daily system-letter printing and prepares manual letters for mailing.
• Sorts incoming Behavioral Operations mail and packages.
• Completes additional tasks and projects as assigned.
• Participates in meetings to stay updated on changes affecting administrative staff.

Skills:

• At least three years of administrative experience, preferably in the insurance industry.
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
• Quick learner of new applications to process tasks.
• Strong organizational, communication, and interpersonal skills.
• Ability to interact well with diverse personalities and attention to detail.
• Effective oral and written communication skills, with sound judgment in interactions.

Education:

• High school diploma or equivalent.
• One to two years of business school or related training preferred.

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com

Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.

California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.

LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $25.00/hr.