Change Management Specialist

Position Title : Organizational Change Management & Communications Specialist

Duration: 12 Months

Work Location : Candidates must be able to work 50% onsite in Lawrenceville.

Must Have List:

• Bachelor’s degree required with an advanced degree preferred.

• 6- 8 years of change management experience in large scale change initiatives across a global environment.

• Change Management Certification preferred (PROSCI, CCMP etc.)

• 7-10 years of Pharma and Finance industry experience preferred.

• Strong written, verbal and ppt communication skills demonstrated by 6 years of intermediate experience with MS Office 365 including SharePoint.

Position Summary:

The Change Management, Communications & Training Specialist on the Global Business Operations (GBO) and Capabilities team, will provide strategy development, oversight, leadership, and tactical support on change initiatives within GBO. The role is accountable for ensuring changes brought about by Finance of the Future programs, such as LEAP are adequately managed in an operational state while maintaining effective alignment of stakeholders, business processes, and technology implementations. The role is also accountable for managing change in a controlled manner, in alignment with the other Finance of the Future initiatives.

Reporting to the Director, Finance Change and Operations, the Associate Director, Change Management will work closely with Project Leads to plan Change Management activities specific to the LEAP initiative. This will include developing and executing plans for stakeholder engagement, communications, training, and adoption. This is an essential role to the success of the Finance of the Future program to support an effective change management process leading into a stable operational state across the Global Business Operations and Capabilities organization.

Responsibilities:

• Serves as a subject matter expert for change management activities supporting the LEAP program.

• Provides hands on support and development of change strategies through the development of stakeholder analysis, impact assessments, engagement plans, impact assessments, change readiness plans and quantitative success measures that will reinforce change.

• Provides support in the development, execution, and monitoring of Change Management Plans in collaboration with project sponsors, project managers and key stakeholders.

• Manages partnerships with various stakeholders globally including but not limited to Project Leads, Project Teams, Corporate Affairs, Senior Leadership, learning and development organizations to understand existing performance incentive mechanisms, communications channels, and educational forums. Deliver training and or support the development of training documentation and materials updates as necessary.

• Contributes to other Finance of the Future and Global Business Operations and Capabilities initiatives in partnership with the Finance Change teams to drive successful outcomes of change initiatives.

• Ensures adequate engagement is performed to drive awareness and buy-in of changes across impacted stakeholder groups.

• Collaborates with Project Leaders and Project Managers to ensure they understand and are prepared to lead/manage teams through the new ways of working.

• Plans and oversees delivery of training and communication materials for stakeholders impacted by strategic change initiatives and liaises with stakeholder groups and change agent networks.

• Use a structured change management methodology (e.g., process and tools) to guide portfolio-level and initiative-level change management activities.

• Contribute to a change community of practice as a mechanism to foster a robust change management community and to amplify the impact of our change strategy.

Work Experience:

• Bachelor’s degree required with an advanced degree preferred.

• 6- 8 years of change management experience in large scale change initiatives and organizational effectiveness activities in a highly regulated environment is required

• Change Management Certification preferred (PROSCI, CCMP etc.)

• 7-10 years of Pharma and Finance industry experience preferred.

• Track record in developing and implementing successful change strategies in complex and global environments.

• Significant transformation/major change experience/PRO experience preferred.

• Significant, demonstrated breadth of experience, versatility, and independent leadership and stakeholder management skills.

• Experience with Change Management principles and best practices as well as experience working with Enterprise Process Management.

• Experience working across company boundaries, ability to function well in ambiguous and complex environments.

• Ability to quickly build relationships, and to analyze and interpret complex issues and diplomatically negotiate a common approach.

• Experience with driving innovation and continuous improvement initiatives.

• Strong project management and planning skills.

• Effective oral and written communication skills to influence, inform, or guide others.

• Demonstrated ability to collaborate across functions in a highly matrixed organization global setting.

• Ability to navigate ambiguity in a fast-paced environment.

• Strong business acumen and understanding of organizational challenges.

• Ability to make the complex more easily understood through written narrative, visuals representations and clear presentation decks.

• Possess excellent written and verbal communication skills, including the ability to deliver executive presentations.

• Experience and knowledge of change management principles, methodologies, and tools.

• Strong ability to flex and influence across critical stakeholders to drive organizational agenda.

• Exceptional cross-functional / matrix / project leadership skills.

• Organized with demonstrated strength in planning strategy and tactics.

• Proven track record of balancing broad organizational change strategies with pragmatic on the ground solutions that increase adoption and usage of desired change efforts.

• Recognizing and accommodating diverse regional and organizational needs in change strategies.

• Strong problem solver and facilitator, especially in highly ambiguous situations.

• Strong developer of effective partnerships and relationships with all levels.

• Commitment and passion for achieving desired outcomes (i.e., value, quality, speed, cost)

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com

Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.

California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.

LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $80.00/hr.