What are the responsibilities and job description for the Customer Support Specialist position at Spectraforce?
Job Title : Customer Service Support / Permit Desk Technician
Duration : 03 months
Location : Fort Myers Beach, FL 33931
Responsibilities :
- Enters information from permit applications into permitting system to determine types of reviews necessary for the projects and to determine when projects are scheduled for review, status of projects, number of dates for review, cost of review, permit number and issue date.
- Files plans for residential and commercial projects and enters appropriate data.
- Receives permit applications from customers, review and enters relevant data and forwards to plans reviewers.
- Verifies permits issued and compares with permit application.
- Verifies contractors' business license and insurance coverage.
- Answers all technical questions regarding requirements for submitting applications for all types of permits.
- Assists builders, contractors, and property owners in making applications for various permits and advises applicants of requirements.
- Answers questions pertaining to the progress of permits and advises applicants of data and submittals needed at locations to have requirements checked. Receives applications / plans and reviews items for completeness.
- Assures that permit applicants have obtained all pre-approvals, i.e., Land Use Compliance Certification, Solid Waste, City Utilities, Environmental and Concurrency.
- Reviews permit application forms for completeness and assures that submittals are attached.
- Coordinates or oversees completion of applications for roofing, mobile home set-ups, pool permits, and environmental permits.
- Determines and calculates various permit fees. Calculates and collects plan review fees.
- Processes all applications / plans and re-submittals that are received by mail.
- Performs related work as required.
- May assist lower-level positions in processing permit applications pertaining to plumbing, mechanical, electrical and gas construction. Logs in plans and permit information
Education, Experience, Licensing
Knowledge, Skills and Abilities
Position is offered by a no fee agency.
Location : 2731 Oak Street, Fort Myers Beach, FL 33931
About Us : Established in 2004, SPECTRA FORCE ® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001 : 2015 / ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRA FORCE is built on a concept of human connection, defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at :
Benefits : SPECTRA FORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRA FORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer : SPECTRA FORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@ if you require reasonable accommodation.
California Applicant Notice : SPECTRA FORCE is committed to complying with the California Privacy Rights Act ( CPRA ) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@.
LA County, CA Applicant Notice : If you are selected for this position with SPECTRA FORCE , your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRA FORCE , we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.
