Digital System Support Specialist

Role: Digital System Support Specialist

Location: Hershey, PA

Duration: 03 months (possibility of extension)

Major Duties:

• Must demonstrate the client’s Values.
• Proficiency of the English language
• Works safely and follows all established plant policies and procedures
• Possess good time management
• Possess good math skills
• Follows directions and pays attention to details
• Ability to work independently and in group environment
• Possess good communication skills both written and verbal
• Demonstrated ability to handle multiple priorities
• Understanding of when to address issues and when to hand support off to next level for resolution.
• Proficient understanding of PCs and printers
• Proficient understanding of Windows operating systems (PC and server)
• Understanding of virtual environments (virtual machines, VLANs, thin clients, etc.)
• Understanding of network communications
• Understanding of network security and firewall configurations
• Some knowledge of program languages and database concepts

Technical Skills:

• Proficiency in Windows environments and networking
• Understanding of virtual environments (VMWare, etc),
• Ability to efficiently troubleshoot client issues.