Distribution Operator

Title: Electric Distribution Operator I

Duration: 12 Months

Location: Richmond, VA 23294

Schedule: Rotating Shift Work / 8 week schedule

Job Description:

• We are seeking a dedicated and proactive Service Restoration and Distribution Switching Specialist to support our electric distribution operations.
• This role is critical in managing service restoration and distribution switching activities, leveraging extensive knowledge of electrical distribution systems, operations, and switching practices.
• The specialist will ensure efficient system performance, accurate reporting, and effective communication with field and office personnel during outages and restoration efforts.
• The role requires completion of the Switching Supervisor Training Program to achieve ROC switching certification within 12 months.
• This is a shift-oriented position, demanding flexibility and quick decision-making in dynamic environments.

Key Responsibilities:

• Perform service restoration and distribution switching activities to maintain reliable electrical service.
• Apply technical knowledge of electrical distribution systems and switching practices to manage outages effectively.
• Complete and maintain accurate reports on system conditions, outages, key customer interruptions, and extended outage status.
• Communicate proactively with on-call/duty field and office personnel regarding outage status and restoration efforts.
• Participate in the Switching Supervisor Training Program to obtain ROC switching certification within 12 months.
• Support emergency response activities, including storm callouts and extended overtime as needed.

Required Knowledge, Skills, and Abilities:

• Preferred Experience: Dispatching, emergency services, military background, complex database management, and customer service.
• Technical Skills: Proficiency in Windows applications, strong typing skills, and computer-based systems management.
• Analytical Skills: Ability to review multiple data sources to determine appropriate actions for service restoration.
• Problem-Solving Abilities: Strong independent judgment, sound problem resolution, and the ability to handle multiple tasks simultaneously in a fast-paced environment.
• Leadership: Demonstrated leadership potential with the ability to manage priorities and guide team efforts effectively.

Top "Must-Have" Skill Sets:

• Strong multi-tasking skills with the ability to handle constantly changing priorities.
• Proficiency in computer-based applications, including all Windows programs.
• Data analysis capabilities to interpret and act on information from various sources.

Preferred "Nice-to-Have" Skills:

• Experience with GIS (Geographic Information Systems).
• Background in electrical systems and operations.
• Familiarity with AutoCAD and advanced Microsoft Office applications.

Soft Skills & Team Fit:

• Energetic and personable, with excellent communication skills to engage effectively with field workers and team members.
• Maintains a positive attitude, especially during high-pressure or stressful situations.
• Coachable and trainable, with a strong willingness to learn and adapt to new processes and technologies.

Education & Certifications:

• High School Diploma or GED required.
• ROC Switching Certification (to be obtained within 12 months of hire).

Work Schedule:

• Flexible 24/7 shift schedule, including availability for overtime and storm callouts as required by business needs.

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com

Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.

California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.

LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $30.00/hr.