Network Engineer

Network Engineer III

9 months

Denver, CO

Summary:

Regularly perform network maintenance, troubleshooting, and repair tasks related to complex issues. This includes diagnosing and resolving issues related to optical and/or IP backbone networks, ensuring minimal downtime and mitigating repeat offenders

Support on-call rotation focused on nuanced failures and escalations (including weekends and holidays)

Work closely with other engineers, and external vendors. Collaborate on projects, share knowledge, and coordinate efforts to achieve network goals

Maintain detailed documentation of the network’s design, configurations, and changes Prepare reports on network performance, incidents, and resolutions

Job Responsibilities:

Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners.

Escalation Management: Participate in the global team’s Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future.

Review and approve equipment configuration prototypes, including network hardware, software, servers, or server operation systems

Review and approve solutions for network problems

Review and approve conceptual, logical or physical network designs

Develop procedures to track, project or report network availability, reliability, capacity or utilization

Develop or recommend network security measures, such as firewalls, network security audits, or automated security probes

Qualifications:

Information Technology Functional Experience: Minimum of 5 years working within network or infrastructure operations, deployment, design, engineering, and/or support teams.

External Vendor Partner Engagement: Minimum of 5 years experience partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms (Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors

Proficient in at least one of the network domains: IP network, optical network, caching appliance infrastructure, CDN/Edge network, including topology, protocol, hardware and architectures.

Partnership: Experience successfully collaborating across a global team and with cross-functional partners at all levels to include vendor service delivery managers, individual contributors, and people managers.

Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program

BS or MS in Computer Science, Computer Engineering, or a related technical discipline, or equivalent experience.

Skills:

Creativity, verbal and written communication skills, problem solving skills, customer service and interpersonal skills

Ability to work independently and manage one’s time

Expert mentoring skills necessary to provide support and constructive performance feedback.

Network Protocol: advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, Dynamic Host Configuration Protocol, Domain Name System, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience.

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com

Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.

California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.

LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $70.00/hr.