What are the responsibilities and job description for the Provider Relations Specialist position at SPECTRAFORCE?
Title: Provider Contracting Representative
Location: California: North & Central; Washington: Seattle; North Carolina: Charlotte, Greensboro, Raleigh; Michigan: Grand Rapids; Ohio: Cincinnati, Columbus; Massachusetts: Boston
Duration: 03 Months
Duties:
- This is a Field & Phone based Recruitment position; candidates will visit dental offices in person when needed. The position includes working at home when not in the field and will start as a phone-based position.
Initial Responsibilities:
- Recruiting providers to join the Client’s dental network
- Field Recruitment: Candidates will visit offices in person
- Outbound Calling: Candidates will follow up with visited offices via phone at home
- Visit Prep: Candidates will work from a list of providers in a given area to create a visit plan and prepare materials to distribute to offices
- Build relationships, share network options and perks of joining to gain interest
- Negotiate discounts with dental providers for dental services
- Excellent written and verbal communication
- Track contacts within computer systems
- The process required paperwork for providers to join the network
- Ability to manage multiple priorities in a fast-paced environment
- Ability to switch projects based on business needs
Skills:
- Phone Etiquette – Inbound/Outbound calls
- Intermediate to Advanced Computer Knowledge
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in MS Office Applications
- A dedicated secure home workspace
- Work independently, have strong interpersonal skills, and be self-motivated
- Strong relationship management skills:the ability to foster collaboration, value other perspectives, and gain support and buy-in
- Continuous Improvement
- Attention to detail
- Sales Experience
- Dental Office, Provider Relations, or Recruitment Experience
- Bilingual is a plus (English and Spanish)
- Computer knowledge should include being able to set up equipment and troubleshoot with IT regarding any issues, as they will be responsible for the setup.
