What are the responsibilities and job description for the Senior Account Manager position at SPECTRIO LLC?
Job Description
Job Description
Description :
As a leading provider of comprehensive digital signage solutions, Spectrio empowers clients to transform their business locations into modern, dynamic destinations for customers and employees.
Headquartered in Tampa, Florida, and serving more than 150,000 global client locations across industries including automotive, healthcare, and financial services, Spectrio consistently ranks among the fastest-growing and largest companies in the Tampa Bay area.
As part of the Tampa Bay Business Journal’s “Fast 50” and “Tampa Bay 200,” as well as being honored 11 times on the Inc. 5000. Spectrio’s digital signage software has received praise for its features and ease of use by reviewers on Capterra and G2, as well as winning multiple awards for creative content, technology, and innovation!
For more information, visit www.Spectrio.com.
Primary Objective :
The Senior Account Manager is responsible for cultivating and strengthening relationships with key clients, acting as a trusted advisor to drive client satisfaction, account growth, and long-term success. This role focuses on strategic account planning, revenue generation, and overseeing high-level service delivery to ensure the fulfillment of client needs. The Senior Account Manager will also collaborate closely with internal teams to develop tailored solutions that align with client objectives and maximize value.
Responsibilities include :
- Client Relationship Management :
Develop and nurture strong, long-term relationships with senior-level stakeholders across key accounts.
Identify and capitalize on opportunities for upselling, cross-selling, and expanding client portfolios with additional services or products.
Oversee the seamless execution of client deliverables by coordinating with cross-functional teams, including sales, marketing, and product development.
Provide proactive communication, keeping clients informed of updates, new products, and service enhancements.
Analyze client performance metrics to identify trends, opportunities, and areas for improvement.
Bachelor’s degree in Business Administration, Marketing, or a related field.
5 years of proven experience in account management, with a track record of managing high-value or enterprise-level clients.
Exceptional interpersonal and communication skills, with the ability to influence and negotiate at senior levels.
Committed to understanding client goals and delivering top-notch solutions that drive value.
Spectrio offers a wide range of benefits for our team members, including Medical, Dental, Vision, Paid Parental Leave, 401k, HSA, FSA, Dependent Care FSA, Short and Long Term Disability, Life Insurance, EAP, Paid Time Off, Paid Sick Time, Paid Holidays, and Education Reimbursement.
Spectrio is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category
