What are the responsibilities and job description for the Operation Specialist position at Spectrum BSA Inc?
Job Title: Operation Specialist
Location: 4431 Corporate Center Drive, Los Alamitos, CA 90720
About Spectrum BSA
Spectrum is a leading provider of commercial janitorial and building maintenance services, specializing in innovative solutions like robotics. We're looking for a results-driven Operation Specialist to join the team! Below is a recap of the responsibilities to this role.
- Support process automation and technology adoption.
- Maintain and update reports, databases, and operational documentation.
- Checking daily work orders to verify each location checks in properly and closes them out daily.
- Checking reports in Aspire to verify daily tickets were closed out with time attached.
- Reviewing TAG (floor technicians) tickets and scheduling them same day or days before. Verifying tickets have been closed out daily.
- Creating tickets for any newly scheduled work from Service Channel.
- Creating tickets for any newly requested work from customers.
- Add work order numbers to work tickets as they are dispatched to us.
- Daily report on how many tickets were incomplete or skipped.
- Order certificates of insurance for our clients or potential clients.
- Creating/tracking complaints, requests or any type of issues in Aspire.
- Ordering and processing supplies.
- Monitor and close work orders for robotic service.
Why Join Spectrum?
Be part of an innovative company at the forefront of robotics and janitorial services.
Work with cutting-edge tools and data plat forms.
Comprehensive health, dental and vision benefits.
Paid vacation, sick days, and holidays.