Re-entry Care Coordinator

Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life.

Full-time: 2040 Seneca Street, Buffalo, NY

SUMMARY OF POSITION FUNCTION: 

Provides direct service to assigned caseloads of individuals transitioning back into the community prison setting. Services include comprehensive assessment, service planning, coordination of stabilization needs and other identified areas of need or interest, recordkeeping, case management, collaboration and outreach.

MAJOR DUTIES AND RESPONSIBILITIES: 

• Knowledge and demonstration of agency core values in day-to-day activities
• Provides comprehensive Care Coordination and case management assessment to assigned caseload
• Work effectively with parole and other community partners.
• Work effectively with individuals enrolled to meet benchmarks regarding enrollment, CBI enrollment, and completion.
• Assure all treatment planning including convening regular screening-linking-planning and case conferences involving all providers and support network
• Provide outreach to client, family, and other involved persons
• Assure and maintain linkages to medical, financial, social, rehabilitative, addiction and psychiatric services
• Provide effective advocacy both to obtain services required by individual clients and to obtain needed systems development or change this may include meeting individuals at their appointments if needed
• Serve as a social change agent by identifying service barriers, participating in the development of solutions, and serving as a systems advocate
• Provide required services including crisis intervention, treatment, and support in the absence of viable alternatives.
• Perform recordkeeping, statistical tracking, and quality assurance activities in an accurate and timely manner.
• Other duties as assigned

SKILLS/COMPETENCIES:

• Demonstrated ability to work independently and to initiate change
• Must possess excellent skill and judgment in a range of clinical and case management activities
• Must be able to collaborate effectively with a team and have superior interpersonal skills in dealing with other providers and client supports
• Must possess excellent written and verbal skills
• Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc. 
• Must possess excellent time management skills. 

EDUCATION REQUIREMENTS:

• Associate or bachelor’s degree

EXPERIENCE:

• At least one year of Case Management experience with a bachelor’s degree OR
• Two years’ experience with an associate degree
• Preferred two years experience working with individuals involved in the criminal justice system.
• Must possess a valid Driver’s License with a satisfactory driving record, and possess a personal vehicle for job requirement

COMPENSATION: $23.09/hr - $29.44/hr