What are the responsibilities and job description for the Frontline Healthcare Support Specialist position at Spectrum Health System?
Company Overview
Spectrum Health System is a leading healthcare provider dedicated to delivering top-notch services to our patients. Our commitment to excellence drives us to provide compassionate care, cutting-edge technology, and personalized attention.
Job Description
As a Patient Services Representative with Spectrum Health System, you will play a vital role in ensuring seamless patient registration, concierge, and clerical services. You will work closely with our team to deliver exceptional patient experiences, addressing their needs promptly and efficiently.
Key Responsibilities
- Provide registration services, including demographic data collection and verification
- Assist patients with scheduling appointments and tests
- Maintain accurate records of patient interactions and communications
- Respond to patient inquiries and concerns in a timely and professional manner
Requirements
To succeed in this role, you must possess excellent communication skills, both verbal and written. Strong organizational abilities and attention to detail are also essential. Prior experience in a healthcare setting or customer-facing role is highly desirable.
Benefits
We offer a comprehensive benefits package, including competitive compensation, generous paid time off, and opportunities for professional growth and development. Join our team and be part of an organization that truly cares about the well-being of our patients and staff.
