What are the responsibilities and job description for the Patient Service Ambassador position at Spectrum Health System?
At Spectrum Health System, we're committed to delivering exceptional patient care. As a Patient Service Representative, you'll play a vital role in our team's efforts to provide top-notch healthcare services. Your responsibilities will include registration, concierge, and clerical tasks, ensuring that our patients receive seamless and efficient care.
About the Role
This position is ideal for someone who is passionate about delivering excellent customer service and working collaboratively as part of a dynamic team. You'll have the opportunity to develop your skills and knowledge in areas such as medical records management, billing, and scheduling.
Key Responsibilities
- Registration: Verify patient information, process payments, and manage patient charts
- Concierge Services: Provide support with travel arrangements, accommodations, and other patient needs
- Clerical Tasks: Maintain accurate records, prepare documents, and perform administrative duties
By joining our team, you'll be part of an organization that values teamwork, respect, and compassion. We offer a supportive work environment and opportunities for growth and development.