What are the responsibilities and job description for the Medical Office Staff position at SPECTRUM HEALTHCARE SOLUTIONS?
Job Details
Job Location: Oklahoma City, OK
Position Type: Full Time
Salary Range: $15.00 Hourly
Description
This is 12-hour shifts 3 days a week rotating weekends.
Primary Job Duties:
- Greet, register, instruct, discharge, and provide general assistance to patients.
- Obtain demographic and financial information and enter into computer system/electronic medical record.
- Verify insurance eligibility and relevant information on payment policies and billing/collection processes. Verify and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility when applicable.
- Maintain and balance cash drawer.
- Maintain electronic medical record, scan and title documents appropriately.
- Confirm electronic medical record chart is complete, patient understands physician instructions and financial responsibility is settled before prior to patient leaving the center.
- Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request.
- Answer the telephone, take messages and forward them to the appropriate staff/provider.
- Help maintain patient flow within the center.
- Maintain a clean, orderly waiting room including reading material.
- Assist with the release of medical records.
- Demonstrate ongoing competency and proficiency in job requirements.
- Attending staff meetings.
- Assist with the orientation of new employees.
- Perform clerical tasks as required.
- Maintain strictest confidentiality.
- Other duties as assigned.
Qualifications
Education:
- High school diploma or equivalent.
- Graduate of an accredited medical receptionist program preferred.
Experience:
- Customer Service/Training preferred.
Knowledge:
- Computer systems and applications including Word, Excel and email.
- Knowledge of medical terminology and basic office procedures.
- Ability to type 30 words per minute with 95% accuracy.
Skills:
- Ability to work independently and with the public in a high-pressure environment.
- Detail oriented with excellent interpersonal communication skills.
- Ability to multi-task and prioritize workload.
Salary : $15
